Zum

Location Manager

Zum • $145K — $150K *
US-AnywhereRemote in United States
Transportation
5 - 7 years of experience
Yesterday
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Job Overview by Ladders

Qualifications

  • 7+ years of operational leadership experience in transportation/logistics
  • Proven track record in safety performance and team development
  • Experience managing operations in unionized and non-unionized environments
  • Strong project management skills in fast-paced roles
  • Exceptional skills in stakeholder relationship management and customer service
  • Self-starter with independent decision-making ability
  • Familiarity with P&L management and collective bargaining agreements (CBAs)

Responsibilities

  • Act as interim leader for locations needing managerial support
  • Develop and implement tailored operational plans for specific customer needs
  • Oversee fleet management, team development, and compliance across sites
  • Establish strong relationships with customers and internal teams
  • Utilize IT infrastructure to monitor KPIs and exceed performance targets
  • Foster a culture of behavioral safety among employees
  • Manage full P&L responsibility ensuring financial efficiency
  • Coordinate with HR and Safety teams for staffing and compliance
  • Maintain readiness and compliance for fleet and facility operations
  • Serve as a liaison between union representatives and operations
  • Collaborate with finance and safety departments to streamline processes

Benefits

  • Dynamic leadership role with travel opportunities
  • Engagement in operational excellence at various locations
  • Opportunity to develop team capabilities across multiple sites
  • High standards of safety and compliance emphasized
  • Pivotal role in driving performance and customer satisfaction
Full Job Description
Responsibilities:

Position OverviewThe Floating Location Manager will be an agile leader who will travel to any location Zum operates and operate as the interim location manager. This dynamic role requires a strategic and adaptable leader with the ability to ensure operational excellence at any location they are sent too support.The Floating Location Manager is pivotal in maintaining Zūm's high standards while ensuring Zūm's operational excellence and scalability.

Responsibilities
  • Act as the interim leader for locations requiring additional managerial support, including newly established yards or during transitions.
  • Develop and implement operational plans tailored to specific customer requirements at each location.
  • Oversee fleet management, team development, training, and compliance across multiple sites.
  • Establish and maintain strong relationships with customers, stakeholders, and internal teams.
  • Utilize Zūm's IT infrastructure to monitor KPIs, ensuring performance targets are exceeded.
  • Foster a culture of behavioral safety for all employees.
  • Manage full P&L responsibility across assigned locations, ensuring financial and operational efficiency.
  • Coordinate with HR, Recruiting, and Safety teams to address staffing and compliance needs.
  • Maintain readiness and compliance for fleet and facility operations, ensuring adherence to state, federal, and contractual requirements.
  • Serve as a liaison between union representatives and operations teams, where applicable.
  • Collaborate with payroll, finance, and safety departments to streamline operations and address discrepancies.


Essential Functions
  • Strategically plan and execute hiring needs with HR and Recruiting teams.
  • Ensure fleet readiness through collaboration with Shop Managers and compliance with relevant mandates.
  • Oversee daily operations, incident reporting, and resolution processes.
  • Monitor and maintain clean, organized, and efficient facilities across sites.
  • Support special projects, including field trip logistics and charter processes.
  • Deliver consistent results in KPI performance and operational efficiency across multiple locations.


Requirements
  • 7+ years of operational leadership experience, preferably in transportation or logistics.
  • Proven track record in safety performance and team development.
  • Demonstrated ability to manage operations in both unionized and non-unionized environments.
  • Strong project management skills with experience in fast-paced, adaptive roles.
  • Exceptional stakeholder relationship and customer service abilities.
  • Self-starter capable of independent decision-making and multitasking.
  • Familiarity with P&L management and collective bargaining agreements (CBAs).


Requirements

$145,000 - $150,000 a year

About Zum

Z?m is a California-based company that provides safe, reliable, and stress-free transportation solutions for school districts and busy families. The company offers a mobile app that enables parents to schedule rides for their children to and from school, after-school activities, and other destinations. Z?m also provides transportation services for school districts, including special education transportation, field trips, and athletic events. The company's mission is to provide a safe and reliable transportation solution for children and families, while also reducing traffic congestion and improving air quality. Z?m was founded in 2015 and is headquartered in San Francisco, California.
Learn more about Zum
Size
100 employees
Industry
Transportation
Founded
2015
* Ladders Estimates

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