Loan Operations Specialist

Corporation Service Company

$80K — $124K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or 1-5+ years of banking or relevant financial services experience in loan operations.
  • Familiarity with loan facility agreements and roles in bilateral, syndicated loans, and project finance loans.
  • General understanding of financial markets and products, especially payment systems.
  • Experience with banking platforms like WSO, Loan IQ, DebtDomain, or similar systems is preferred.
  • Ability to recognize and remediate issues related to clients' loan activities and operational workflow.
  • Attention to detail in reviewing financial documents and calculations is crucial.
  • Strong proficiency in MS Office, especially Excel.

Responsibilities

  • Invoicing borrowers and processing loan rollovers.
  • Managing letter of credit activity and facilitating loan payments.
  • Handling unscheduled repayments and borrowings efficiently.
  • Generating various reports for regular assessments of transactions.
  • Ensuring data governance standards are upheld across databases.
  • Maintaining comprehensive records within the Loan System for all assigned deals.
  • Addressing inbound queries from stakeholders promptly and professionally.

Benefits

  • Eligible for annual leave and tuition reimbursement programs.
  • Opportunities for success sharing, bonuses, or commission plans based on performance.
  • Access to a competitive benefits package, including health benefits and retirement plans.
  • Flexibility in work schedules, allowing for hybrid or remote work options as business needs allow.
  • Recognition as a top place to work, with a focus on employee development and internal career advancement.
Full Job Description
Job Description

Loan Operations Specialist / Senior Loan Operations Specialist

Hybrid (three days onsite) in New York City

Monday through Friday 8 to 5

Summary:

This position reports to the Head of Loan Operations (US) and will be a junior member of our dynamic team of professionals engaged in the delivery of a range of operational services on complex capital markets transactions.

The CSC Delaware Trust portfolio is growing both in size and complexity. An experienced individual is required to support the growth and adequately manage the day-to-day administration of a diverse range of transactional requirements.

The successful candidate will be required to work closely with a broad range of stakeholders including investment banks, private equity and private credit funds, law firms, and audit firms. It is not unusual to have direct contact with client CFO's and Treasury Managers, and therefore a high degree of professionalism, attention to detail, and strong communication skills are essential.

Some of the things you will be doing:

The candidate in this role will support an assigned book of business, with volume fluctuating quarterly. Responsibilities include but are not limited to the following:
  • Invoicing Borrowers
  • Processing Loan Rollovers
  • Supporting Letter of Credit Activity
  • Facilitating & Managing Loan Payments
  • Facilitating Unscheduled Repayments/Borrowings
  • Generating Reports (daily, weekly, monthly, quarterly)
  • Ensuring compliance with data governance standards for all deals and stakeholders across internal and external databases.
  • Maintaining all aspects within the Loan System for their assigned deals. This includes but is not limited to the following:
    • Bank/Borrower/Credit Agreement/Lender Identifiers
    • Holiday Calendars
    • Borrower/Lender Standard Settlement Instructions
    • Global and Position Borrower/Lender Data
    • Lender Registers
    • Contact Distributions for Agent Notices as well as Credit Contacts
    • Tax Information for all Borrower and Lender Details
  • Addressing inbound stakeholder queries via email or phone promptly and in alignment with business standards
  • Reading/Reviewing Credit Agreements / Facility Agreements for operation continuity
  • Assisting Transaction Managers with Deal Closings and preliminary reviews
  • Documenting Operational Procedures


What technical skills, qualifications, and experience do you need?
  • Bachelor's Degree preferred or 1-5+ years of Banking and/or Relevant Financial Services Experience (Loan Operations) experience
  • Knowledge of Loan Facility Agreements and understanding of roles involved in Bilateral, Syndicated Loans, and Project Finance Loans. Additional experience in other areas such as bonds or structured finance will also be highly regarded
  • Knowledge of financial markets and products is essential, as is experience in the use of payments systems for confirming and settling these products
  • Experience using WSO, Loan IQ, DebtDomain, iLEVEL, ClearPar or other similar loan/banking platform preferred
  • Understanding of general loan operations workflow, with the ability to recognize key issues related to clients' loan activities and the knowledge of the necessary steps for remediating those issues
  • Understanding of the processes of deal structuring, distribution, documentation, funding, and post-closing management. Proactively identifying and resolving challenges to ensure smooth operation and compliance with regulatory and internal standards
  • Eye for detail in reviewing financial documents, structuring deals, and accurately calculating rates, fees, payouts, etc.
  • Ability to work effectively with numbers, identify discrepancies, and maintain a high level of accuracy in all tasks directly contributes to the smooth execution of loan transactions and the elimination of errors or operational risks
  • Ability to generate ad hoc calculations as needed for a customer/client. Ad hoc calculations include but are not limited to the following: interest calculations, paydown calculations, pro-rata splits, per diem calcs, payoff letter calculations, etc.
  • Commitment to ensuring thorough and robust quality checks in all aspects of loan processing, with a focus on maintaining high standards and not compromising on accuracy or compliance
  • Proficiency in using MS Office suite of applications, with a particular focus towards Excel


At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $80,000 to $124,000.

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About the Team

At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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