General Motors

LMS Specialist

General Motors • $88K — $140K *
Warren, MI 48089Hybrid
Education, Government & Non-Profit
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing complex projects with data integrations
  • Proven expertise in LMS platforms: Cornerstone, Saba, Degreed, and Workday
  • Bachelor's degree preferred or equivalent work experience
  • Strong analytical skills for assessing learning data and effectiveness
  • Exceptional project management skills with ability to multitask
  • Proficient in relationship building and conflict resolution
  • Excellent written and verbal communication skills.

Responsibilities

  • Drive daily operations of GM's enterprise learning platforms to ensure high-quality user support
  • Implement and manage projects for new learning technologies
  • Optimize the portfolio of global learning tools and business processes
  • Ensure compliance with data privacy and governance standards
  • Conduct User Acceptance Testing to validate system performance
  • Serve as the initial point of contact for complex technical issues
  • Maintain comprehensive documentation related to system configuration and troubleshooting

Benefits

  • Medical, dental, and vision coverage
  • Health Savings Account and Flexible Spending Accounts
  • Retirement savings plan
  • Paid vacations and holidays
  • Tuition assistance programs
  • Employee assistance program
  • GM vehicle discounts
Full Job Description
Job Description

Work Arrangement:

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI three times per week, at minimum.

Role Overview:

The LMS Specialist drives innovation and optimizes processes in GM's enterprise learning landscape. This role leads the implementation and change management of new Learning Management Systems, requiring strong project management and teamwork.

The specialist provides strategic oversight, leverages data analysis to support the global learning technology roadmap, and manages complex data integrations for GM's platforms. Success depends on global collaboration, critical thinking, and adaptability in a fast-paced environment, making this position vital to the ongoing advancement of GM's learning solutions.

Responsibilities:
  • Drive daily operation of GM's enterprise learning platforms, delivering consistent, high-quality support and optimal functionality for all users.
  • Comprehensive expertise of both Cornerstone SBX and Degreed platforms, encompassing advanced knowledge of their features, capabilities, and seamless operation within an enterprise learning environment.
  • Collaborate closely with Solutions Enablement and GM Information Technology teams to architect, implement, and launch essential projects that introduce innovative technologies and platforms, all designed to elevate and streamline the user experience.
  • Oversee and optimize the global portfolio of learning tools, systems, and business processes, ensuring seamless support for all learner groups across GM.
  • Ensure strict compliance with established standards and governance protocols to safeguard personal data, consistently aligning all business operations with Legal and Data Privacy requirements.
  • Conduct routine User Acceptance Testing (UAT) for the Cornerstone SBX platform to ensure optimal system performance and seamless user experience.
  • Demonstrated proficiency in Learning Management System (LMS) security roles, including a comprehensive understanding of their assignment processes and best practices to ensure appropriate access and system integrity.
  • Collaborate proactively with Solutions Enablement and IT teams to oversee enhancement requests.
  • Serve as the primary reporting liaison for Tier 2 inquiries, providing expert guidance and timely resolution to complex requests.
  • Ensure seamless integration and optimal functionality between the Learning Management System (LMS) and Workday, proactively addressing any issues to maintain consistent and efficient user experience.
  • Engage with LMS/LXP Technical Support and external vendors to troubleshoot complex technical problems, coordinate bug fixes, and oversee the deployment of hotfixes or system patches during outages or malfunctions.
  • Develop, update, and maintain comprehensive technical documentation, including system configuration records, troubleshooting protocols, and standard operating procedures (SOPs).
  • Assess pre-release platform features through technical evaluation, identifying potential benefits, risks, and compatibility issues to inform organizational participation decisions.


Role Qualifications:
  • 5-7+ years of professional experience, ideally handling complex, large-scale projects, including extensive involvement with multi-faceted data integrations (e.g., profile, training, functional, and country-specific data).
  • Experience with Cornerstone, Saba, Degreed, and Workday.
  • Bachelor's Degree preferred, or equivalent work experience.
  • Analytical Expertise: Advanced proficiency in analyzing learning data, driving project development, implementing learning solutions, and measuring their effectiveness.
  • Project Management & Adaptability: Exceptional project management capabilities-detail-oriented, resourceful, and adept at managing multiple priorities simultaneously within dynamic environments.
  • Interpersonal & Relationship-Building Skills: Proven track record in creating best practices from the ground up to support diverse business processes and learning systems. Skilled in conflict resolution and cultivating strong relationships and networks to foster collaboration and shared best practices across business functions.
  • Communication: Outstanding written and verbal communication skills, with the ability to articulate complex concepts clearly and effectively to diverse audiences.


Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
  • The salary range for this role is $88,100 to $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.


Benefits:
GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.The selected candidate will be required to travel

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

Keep Up to Date

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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