Qualifications

• 7-10 years of claims handling experience in personal and commercial auto liability.
• Minimum 5 years of full file auto claims experience, especially for remote work roles.
• Prior experience with non-standard auto claims is advantageous.
• Strong understanding of legal and medical terminology.
• Excellent negotiation, communication, organizational, and interpersonal skills.
• Ability to pass state-required written exams for claims adjuster licensing.

Responsibilities

• Handle litigated and complex injury claims in accordance with established procedures.
• Determine coverage and draft reservations of rights letters as needed.
• Conduct investigations by gathering statements, reports, and necessary documentation.
• Manage litigation by strategizing with defense counsel and experts on defense cases and declaratory judgments.
• Maintain detailed claim files and diaries in compliance with regulations and policies.
• Evaluate the potential use of experts and field investigators to support claims.
• Present claim evaluations to secure appropriate settlement authority and manage indemnity reserves.

Benefits

• First Year Hiring Bonus for direct applicants.
• Competitive salaries.
• Medical, dental, and vision reimbursement.
• Short Term and Long Term Disability along with Life Insurance and Flexible Spending Account.
• Telemedicine benefit and 401(k) with a generous company match.
• Paid Time Off, paid holidays, and tuition reimbursement.
• Wellness program and fun company-sponsored events alongside a commitment to training and development.