Litigation AdjusterHybrid Work ScheduleBuffalo, New York The Litigation Adjuster will become part of a dedicated team focusing on auto and premises liability claims, which includes New York Labor Law, construction defect and/or third-party property damage claims. This position interacts extensively with internal colleagues as well as policyholders, agents, attorneys and a multitude of claim-related service providers.
Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 2 full days per week in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.
Essential Duties and Responsibilities include, but are not limited to:- Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
- Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.
- Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
- Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
- Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
- Negotiating fair and equitable settlements directly with attorneys.
- Identifying risk transfer opportunities through trade contracts and/or applicable law.
Qualifications & Skills:- Qualified candidates will have a 4-year degree or equivalent work-related experience.
- A minimum of 3 years' experience handling commercial lines claims. Experience with New York Labor Law, construction defect and/or third-party property damage claims is a plus.
- Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply.
- Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
- Professional designations or working towards industry specific designations are a plus.
- Exceptional organization, negotiation, verbal and written communication skills are required.
Merchants Insurance Group Pay information:Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $85,000 - $95,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications.
Merchants Insurance Group Benefits:- Welcoming and positive work environment.
- Colleague Appreciation events.
- Flexible work arrangements, including flex scheduling and summer hours.
- Hybrid work schedule. The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office.
- Competitive pay scale.
- Company bonus program.
- Generous paid time off package.
- Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
- Tuition Reimbursement.
And many more exciting company benefits!!
