System Administrator
Position Overview

We are seeking a System Administrator to support the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role is responsible for managing IT infrastructure and supporting day-to-day operations across client/server, storage, network, and mobile device environments.

The ideal candidate will provide technical support, perform system monitoring and troubleshooting, assist users with IT services, and help maintain reliable and secure system operations.
Key Responsibilities

• Support the implementation, troubleshooting, and maintenance of IT systems
• Provide Help Desk and escalation support for problem identification, diagnosis, and resolution
• Monitor and maintain day-to-day IT system operations
• Support client/server, storage, network, and mobile device environments
• Communicate system status and issue resolution updates to management and internal customers
• Troubleshoot hardware and software issues through resolution
• Configure and manage UNIX and Windows operating systems
• Install and maintain operating system software and related components
• Configure and maintain network components and system infrastructure
• Assist users with accessing and utilizing IT systems
• Optimize system operations, resource utilization, and capacity planning

Required Qualifications

• 5+ years of experience as a System Administrator supporting programs or environments of similar scope and complexity
• Experience working with Linux, Unix, Windows, or Cisco operating systems
• Experience administering Linux, Unix, or Windows operating systems
• Experience installing and managing software packages, including ISO and Red Hat Package Manager (RPM) packages
• IAT Level I Certification

Desired Qualifications

• Experience configuring, troubleshooting, monitoring, and administering messaging services such as:
  • Java Messaging Service (JMS)
  • TIBCO
  • ActiveMQ
  • Artemis
  • Kafka
• Experience supporting applications within SIGINT environments
• Certifications or experience related to Linux, Unix, Windows, or Cisco operating systems

Preferred Skills

• Strong troubleshooting and analytical skills
• Excellent communication and customer support abilities
• Experience working in enterprise or mission-critical environments
• Ability to manage multiple priorities in a fast-paced technical environment

*This position has on call support

CLEARANCE REQUIRED:

TS/SCI w/ Polygraph

Other Requirements:

U.S. Citizenship

Compensation Spotlight:

For this role, our typical salary range starts at $115,000 and stretches up to $160,000. But here's the deal - we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact.

Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous!

Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family... both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider.

Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all!

Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle.

Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much!

Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms.

SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military!