The employer for this position is Silvur Insurance, however, the agent will work out of Service Credit Union branches. We are looking to fill two positions: one position will be working out of the credit union branches in Portsmouth and Rochester NH, and another position will work out of branches located in Salem and Manchester NH.

We help members turning 65 navigate Medicare Supplement and Medicare Advantage options and provide ongoing support during AEP for those enrolled in Medicare Advantage and Part D plans.

You will be an employee of Silvur Insurance Services. Employees receive a total compensation package including a base salary, policy incentive compensation, health benefits, and 401(k) with employer contribution. You will have the technology and resources to excel in your role.

Job Types: Full-time, Permanent, Hybrid/Remote

Compensation & Benefits

Pay:

• $5,000 signing bonus!
• Base rate: $30 per hour
• On-target earnings (OTE):$85,000 - $100,000 annually.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Responsibilities:

• Provide exceptional member service aligned with Silvur and credit union objectives, ensuring a high-quality, trusted client experience.
• Proactively identify risk management strategies and drive new sales opportunities for Medicare products.
• Actively engage in community outreach efforts, including local events, partnerships, and educational initiatives to build brand presence and generate leads.
• Develop and deliver webinar presentations and educational sessions to inform and attract prospective and existing members.
• Build and maintain a robust pipeline by engaging with members through referrals, cultivating new client relationships, and managing ongoing relationships.
• Maintain deep knowledge of all Medicare insurance products and stay current with market trends and carrier offerings.
• Conduct periodic client reviews to ensure satisfaction, retention, and compliance with all regulatory requirements.
• Maintain accurate and compliant client records in accordance with federal/state regulations and carrier policies.
• Utilize technology and CRM tools effectively to track activity, manage leads, automate follow-ups, and enhance client engagement.
• Demonstrate strong organizational skills and disciplined follow-up communication, ensuring no opportunities or client needs are overlooked.
• Refer members to appropriate credit union financial advisors and loan products to support holistic financial wellness.
• Mentor and support new agents as requested, contributing to team development and success.
• Maintain all required licenses and certifications, completing continuing education annually.
• Exhibit high self-motivation, resilience, and discipline in a fast-paced, performance-driven sales environment.
• Travel periodically for training, meetings, and community engagement opportunities.
• Meet or exceed benchmark KPIs, including quoting, enrollment, and effectuation rates.
• Maintain persistence while adhering to all compliance standards set by the company and carrier partners.
• Ensure timely, accurate documentation supporting all Medicare sales and enrollment activities.
• Effectively manage and grow a book of business with a focus on client retention, satisfaction, and long-term relationship building.
• Perform other duties as assigned.

Preferred Qualifications:

• Bachelor’s degree in relevant field preferred.
• 0-3 years of experience as a licensed Medicare insurance agent.
• New Hampshire Life and Health Insurance licenses required for resident state.
• Experience working in financial institutions is preferred.
• Commitment to high ethical standards, regulatory compliance, and member-focused service.

Physical Requirements:

• Ability to perform tasks requiring manual dexterity (filing, paperwork processing, typing).
• Ability to sit for extended periods.
• Ability to lift 20-40 pounds as needed.
• Use of office equipment, including computer, telephone, copy machine, fax, and calculator.