Job Description

The Role

The Licensed Insurance Broker is responsible for advising and selling individual insurance (annuity) products directly to consumers within a technology-enabled, hybrid robo-human advisory model. This role focuses on assessing client needs using platform-provided information and structured workflows to recommend fixed insurance and annuity solutions.

Client recommendations are supported by digital tools, standardized processes, and platform-generated insights. Brokers are expected to efficiently interpret client information, apply professional judgement, and deliver consistent, compliant insurance recommendations across multiple client engagements.

The role is consumer-facing and advisory in nature, with a strong emphasis on regulatory compliance, product knowledge, and disciplined insurance distribution. The Broker operates in a highly regulated environment and is expected to maintain required licensing and always operate in compliance with regulatory requirements.

Where appropriately licensed, brokers may also support investment advisory solutions as part of a broader retirement income or investment strategy.

The Responsibilities

Insurance Advisory & Client Delivery

• Provide individual insurance advice and recommendations based on client objectives, risk profile, and protection needs, using information supplied through the platform
• Recommend and support the placement of fixed insurance and annuity products to support retirement income objectives, aligned to clients' financial goals, life stages, and risk tolerance
• Educate clients on available individual insurance products, clearly explaining product features, benefits, limitations, costs and trade-offs
• Clearly explain insurance annuity product features, options, and pricing to ensure clients make informed decisions
• Support clients throughout the policy lifecycle, including applications, underwriting follow-up, renewals, and changes

Technology-Enabled Advisory Model

• Operate within a hybrid robo-human advisory framework, where client data and product guidance are provided through digital tools and structured workflows
• Utilize platform-generated insights, data inputs, and decision support tools to support consistent annuity recommendations.
• Identify and escalate exceptions, constraints, or client circumstances that require deviation from or refinement of model-generated outputs, in accordance with established governance and compliance standards.

Product Expertise

• Maintain up-to-date knowledge of product offerings, underwriting requirements, and carrier guidelines and offerings
• Ability to obtain and maintain all required training, certifications, and carrier appointments necessary to support annuity distribution

Compliance & Risk Management

• Ensure all annuity recommendations comply with applicable regulatory requirements, licensing obligations, and internal compliance standards
• Maintain accurate and complete client records, including client objectives, recommendations, disclosures, approvals, and ongoing monitoring activities.
• Complete all required continuing education and compliance training

Qualifications

The Qualifications

• Licensing requirements
  • Active Life insurance producer license(s) in the applicable jurisdiction(s), as required to sell fixed annuity products under state insurance laws.
  • Ability to obtain and maintain required registrations and licenses and adhere to all applicable regulatory requirements and ethical standards.
• Preferred licenses / registrations (viewed as a plus)
  • Active Investment Adviser Representative (IAR) registration, including successful completion of the Series 65 examination (or equivalent, such as Series 66 where permitted), permitting the provision of investment advisory services
  • Broker-Dealer registrations (e.g., Series 6 or Series 7, with SIE), enabling the recommendation of securities-based products such as variable annuities
  • Prior experience working in environments that integrate Registered Investment Advisor (RIA), Fixed Insurance Brokerage (FIB), and/or broker-dealer models, with clear understanding of role boundaries and regulatory distinctions.
• 3+ years of experience distributing individual (retail) insurance products, including fixed annuities
• Familiarity with broader financial planning concepts (e.g., retirement, estate planning, wealth protection).
• Strong understanding of insurance regulations and compliance requirements
• Strong communication, presentation, and customer service skills.
• Experience working in an advisory, wealth management or consultative financial services environment.
• Other professional designations (e.g., CFP, CFA) considered an asset.

Skills & Competencies

• Ability to integrate human judgment with robo-supported insights to deliver timely, high-quality client guidance
• Comfort operating in a technology-enabled advisory environment, including reviewing client information, recommendations, and workflows generated through a digital platform
• High ethical standards and commitment to compliance and risk management.
• Strong analytical skills to assess client needs and evaluate suitable solutions.
• Ability to manage multiple client appointments and priorities effectively.
• Collaborative approach with internal teams and external partners.
• High attention to detail and documentation accuracy
• Ability to explain complex insurance (annuity) concepts in clear, client-friendly terms
• Self-motivated with strong time management skills

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $90,000- $120,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.