Lia Honda Enfield - Automotive Service Manager

The Lia Group

• $150K — $200K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in service department management preferred
  • Strong customer service skills
  • Basic computer proficiency
  • Positive and friendly demeanor with a service-oriented mindset
  • Ability to thrive in a fast-paced setting
  • Excellent verbal and written communication skills
  • Valid driver’s license with a clean record

Responsibilities

  • Manage daily and monthly sales operations
  • Supervise service employees and oversee their performance and payroll
  • Participate in employee dispatch and training processes
  • Control service department expenses
  • Foster and maintain excellent customer relationships
  • Administer warranty claims effectively
  • Cultivate good relationships with suppliers and manufacturers

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401K plan with employer match
  • Generous paid time off
  • Weekly pay schedule
  • Employer-funded life insurance plan
  • Discounts on services and parts
  • Employee vehicle purchase programs
  • Company-provided uniforms
Full Job Description
Lia Honda Enfield is seeking an experienced Automotive Service Manager to join our team. If you're looking for a fast-paced, professional, and positive environment that rewards hard working, reliable, and team-oriented individuals, this is the right place for you!

COMPENSATION RANGE: $150K-$200K

SIGN ON BONUS: N/A

REQUIREMENTS:
• Prior Service Department management experience preferred
• Excellent customer service skills
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast paced environment
• Team Player
• Strong verbal & written communication skills
• Must have clean & valid driver's license

KEY RESPONSIBILITIES:
• Knowledge and experience in daily and monthly sales
• Supervise all service employees as well as their performances and payroll
• Involved with the employees when it comes to dispatch and training
• Control expenses of the service department
• Maintain excellent customer relations
• Experience in warranty administration
• Ability to maintain good relations with factories

BENEFITS:
• Medical, Dental and Vision
• 401K Plan with Employer Match
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms

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