PlateJoy

Legal & Privacy Compliance Operations Manager

PlateJoy$104K — $115K *
US-AnywhereRemote in United States
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of experience in privacy and/or healthcare compliance with a focus on HIPAA and health privacy.
  • Strong business acumen with effective communication skills across all levels.
  • High level of integrity and confidentiality in handling sensitive matters.
  • Growth-oriented mindset, enthusiastic about learning and problem-solving.
  • Proficient in managing multiple privacy and compliance projects independently.
  • Analytical skills for understanding complex regulations and procedures.

Responsibilities

  • Manage daily operations of privacy and regulatory compliance programs.
  • Oversee the development and maintenance of compliance documentation and policies.
  • Conduct risk assessments, audits, and gap assessments.
  • Create and maintain training materials for compliance awareness.
  • Generate compliance program reports and metrics to assess effectiveness.
  • Manage vendor compliance through frameworks like checklists and playbooks.
  • Develop and implement incident response programs for compliance issues.

Benefits

  • Comprehensive health insurance (medical, dental, vision).
  • Life insurance coverage.
  • Short and long-term disability insurance.
  • Flexible spending accounts.
  • Generous paid time off including holidays.
  • 401(k) plan with company match.
  • Employee assistance program for support services.
  • Paid parental bonding benefit program.
  • Access to wellness coaching and mental health support.
  • Discounts on gym and fitness center memberships.
Full Job Description
AT A GLANCE

Are you passionate about improving consumer access to health and wellness information? RVO Health is the world's largest and fastest-growing digital health platform with over 700 employees. At the core of RVO Health is one of the largest brands in RVO Health - Healthline Media - a business that attracts nearly 90MM unique visitors per month in the US, and 200MM globally to its science and evidence-based, yet easy to understand content. Through its brands Healthline.com, Healthgrades.com, MedicalNewsToday.com, Greatist.com, and PsychCentral.com, the company delivers medically reviewed consumer content, tools, and experiences to help users make better health decisions.

We have an opportunity for a legal & privacy compliance professional to join a fun, dynamic and collaborative legal, privacy and compliance team. Experience in the consumer-facing digital health space or healthcare technology industry is a plus. In this role you will play a key role in RVO Health's privacy and health care compliance programs, managing the operations of those programs, and supporting our business in meeting a myriad of legal, privacy and regulatory requirements, including federal and state privacy laws, HIPAA, TCPA, FDA, and other applicable laws and regulations.
Where You'll Be

Washington, DC Metro area preferred.
What You'll Do
  • You'll be responsible for the day-to-day operations of our privacy and regulatory compliance programs, including overseeing and managing:
    • development and maintenance of program documentation, including policies, procedures, standards, and guidance;
    • regulatory changes and updates;
    • risk assessments, audits, gap assessments, and tests;
    • development and maintenance of training and awareness materials;
    • program reporting and metrics;
    • privacy and regulatory frameworks for vendor management, including the development and maintenance of questionnaires, checklists, playbooks, and other tools;
    • programs for detecting, investigating, and responding to compliance program issues, including reports of noncompliance, complaints, and investigations from regulators; and,
    • development, maintenance, and implementation of incident response programs.
What We're Looking For
  • At least 2-4 years' experience working in privacy and/or healthcare compliance, with a focus on general health privacy and/or HIPAA.
  • A business acumen with the ability to interact and communicate across all levels.
  • High level of personal integrity.
  • Growth-mindset, with a passion for learning and solving problems.
  • Ability to work independently to execute on program and company initiatives.
  • Ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity.
  • Methodical and diligent with outstanding planning and organization abilities.
  • An analytical mind able to "see" the complexities of procedures and regulations.
  • Excellent written and oral communication skills and high attention to detail within a fast-paced environment.
  • Ability to work across a variety of privacy and compliance related projects.
  • Experience working within an internal compliance program.

Preferred:
  • BS/BA in a relevant field
  • Preferred experience researching, interpreting, and reporting on a myriad of laws and regulations.
  • Experience using AI tools to support compliance operations is a plus.
  • Experience with privacy management tools or software is a plus.
  • Familiarity with privacy regulations such as GDPR, CCPA, MHMDA, or similar frameworks is a plus.
  • Familiarity with health care and digital laws and regulations such as HIPAA, Anti-Kickback Statute, TCPA, FTC guidance, and others is a plus.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
  • Starting Salary: $104,000 - $115,000*
    *Note actual salary is based on geographic location, qualifications and experience
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Pharmacy Benefits
  • Income Protection Plans
  • Pet Services Plans
  • Mental Health Support
  • Wellness Coaching
  • HSA- Health Savings Account
  • Commuter Benefits
  • Gym & Fitness Center Discount Program

#LI-Remote

RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

About PlateJoy

PlateJoy is a personalized nutrition platform that makes healthy eating easy. The platform creates custom meal plans and grocery lists for users based on their dietary preferences and health goals. PlateJoy also offers personalized coaching and support from registered dietitians. The company was founded in 2012 and is headquartered in San Francisco, California.
Learn more about PlateJoy
Size
20 employees
Industry
Founded
2013

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