Lyft

Legal Operations Specialist

Lyft$71K — $89K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; accounting or finance coursework a plus.
  • 2+ years of legal billing or eBilling experience in-house or at a law firm.
  • Hands-on experience with eBilling/matter management platforms (Onit, Legal Tracker).
  • Familiarity with LEDES invoice formats and outside counsel billing guidelines.
  • Strong Excel and analytical skills with a focus on accuracy in billing cycles.
  • Excellent communication skills to engage with internal and external stakeholders.
  • Proactive approach with the ability to anticipate issues and manage multiple priorities.

Responsibilities

  • Prepare, review, and process invoices while auditing for errors and compliance issues.
  • Manage the operation of the eBilling and matter management platform, including invoice processing.
  • Enforce compliance with Outside Counsel Guidelines and manage fee arrangements and adjustments.
  • Handle timekeeper and billing-rate submissions while maintaining budgetary accuracy.
  • Act as the primary contact for billing inquiries and resolve discrepancies.
  • Collaborate with Legal Operations and Finance on accruals and payment reconciliation.
  • Onboard outside counsel and vendors into the billing program with necessary documentation.

Benefits

  • Extended health and dental coverage, life insurance, and disability benefits.
  • Mental health support and family building benefits.
  • Access to a Health Care Savings Account funded by Lyft.
  • RRSP plan with company match for future savings.
  • Flexible paid time off policy for salaried employees with manager approval.
  • 18 weeks of paid leave for new parents, including biological, adoptive, and foster parents.
  • Subsidized commuter benefits and Lyft ride credits.
Full Job Description
We are looking for a detail-driven Legal Billing Specialist to join our growing Legal Operations Team. In this role, you will own the day-to-day of outside counsel and vendor billing across our matter management and eBilling platforms-reviewing invoices, enforcing our Outside Counsel Guidelines and negotiated fee arrangements, and keeping our legal spend accurate, compliant, and on time. The ideal candidate is tech-savvy, numbers-oriented, and thrives under recurring billing deadlines, bringing a collaborative and transparent approach to partnering with attorneys, law firms, and Finance. This is a billing-focused role that also supports the broader Legal Operations function.
Responsibilities:
  • Prepare, review, and process outside counsel and vendor invoices; audit prebills and invoices, and flag rate errors, block-billing, math discrepancies, and billing-guideline violations before approval.
  • Manage the day-to-day operation of the eBilling and matter management platform (Onit), including invoice intake, LEDES processing, rejections and appeals, accruals, and international / AP invoice processing.
  • Enforce compliance with Lyft's Outside Counsel Guidelines (OCG) and negotiated fee and alternative fee arrangements (AFAs); process write-offs, write-downs, and adjustments with clear documentation and audit trail.
  • Manage timekeeper and billing-rate submissions and approvals; maintain accurate rate cards, matter budgets, and phase/task coding across the portfolio.
  • Serve as the primary point of contact for billing inquiries and disputes; resolve discrepancies promptly by partnering with attorneys, law firms, and support staff.
  • Partner closely with the Legal Operations eBilling Lead and with Finance / Accounts Payable on accruals, month- and quarter-end close, reconciliation, and payment status.
  • Onboard outside counsel and vendors to our billing program, including engagement letters, budgets, and billing-guideline acknowledgment.
  • Develop and iterate on spend metrics, dashboards, and benchmarking through data analytics to measure efficiency, surface trends, and identify cost-savings opportunities.
  • Codify billing workflows into playbooks and intake templates; support platform efficiencies, configuration, testing, and report validation.
  • Support broader Legal Operations initiatives and process improvements as needed.
Experience:
  • A bachelor's degree or higher preferred; coursework or a background in accounting, finance, or business administration is a plus.
  • At least 2+ years of legal billing or eBilling experience in an in-house legal department, law firm, or both.
  • Hands-on experience with an eBilling / matter management platform-Onit, Legal Tracker, Brightflag -and familiarity with LEDES invoice formats.
  • Working knowledge of outside counsel billing guidelines, alternative fee arrangements, rate structures, and accruals.
  • Strong Excel and analytical skills, with an eye for accuracy in high-volume, deadline-driven billing cycles.
  • Understanding of financial management principles and process-improvement experience.
  • Excellent communication and collaboration skills, with the ability to build relationships across the business and with external law firms at all levels.
  • A proactive, entrepreneurial approach-recognizing needs, anticipating issues, and following through with a strong sense of ownership.
  • Comfortable with new challenges and frequent change, with the ability to manage several priorities simultaneously.
  • Experience with tools such as Ironclad, Evisort, Tonkean, and Google Suite is a plus.
Benefits:
  • Extended health and dental coverage options, along with life insurance and disability benefits
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • Access to a Lyft funded Health Care Savings Account
  • RRSP plan with company match to help save for your future
  • In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
  • Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
  • Subsidized commuter benefits and Lyft ride credits

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $71,200-$89,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

About Lyft

Lyft is a transportation network company that was founded in 2012 and is headquartered in San Francisco, California. The company operates a mobile app that allows users to request rides from nearby drivers. Lyft provides ride-hailing services in the United States and Canada, and it has expanded into other transportation services, such as bike-sharing and scooter-sharing. The company is known for its pink mustache logo, which was replaced by a glowing dashboard mustache in 2015. Lyft went public in March 2019.
Learn more about Lyft
Size
4,453 employees
Market Cap
$3.5 billion
Industry
Net Income
-$1.7 billion
Founded
2012
5 Year Trend
+56.4%
Revenue
$2.3 billion
NASDAQ

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