Legal Operations Senior Consultant - Remote

CSAA Insurance Group

$80K — $107K *
US-Anywhere
+ 45 other locationsRemote
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum of 8 years in legal or litigation operations.
  • Experience managing operational functions and cross-functional initiatives.
  • Advanced knowledge of legal concepts and terminology.
  • Strong understanding of law office administration and legal technology.
  • Proficient in Microsoft Office and case management systems.

Responsibilities

  • Lead complex legal operations projects with multiple stakeholders.
  • Apply project management skills to implement new tools and processes.
  • Identify operational gaps and implement solutions.
  • Drive adoption of new workflows and processes across teams.
  • Communicate effectively with legal staff and vendors while maintaining confidentiality.
  • Facilitate project meetings and manage project timelines.
  • Prepare comprehensive reports and presentations for leadership.

Benefits

  • Remote work opportunities available throughout the contiguous U.S.
  • Commitment to provide reasonable accommodations for applicants with disabilities.
  • Exposure to cross-functional initiatives and collaboration with various departments.
  • Potential for growth in leadership and project management roles.
  • Company-wide annual discretionary bonus opportunity.
Full Job Description
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Thank you for considering opportunities with us!

Job Title
Legal Operations Senior Consultant - Remote

Requisition Number
R7823 Legal Operations Senior Consultant - Remote (Open)

Location
California - Home Teleworkers

Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Your Role: Working under limited direction from Legal Operations or Litigation leadership, the Legal Operations Sr. Consultant, oversees key areas of the legal operations function. This role owns moderately complex initiatives, supporting department and division priorities while contributing to process improvement and change management efforts.

Your Work:

Essential Functions / Principal Responsibilities
  • Owns and/or leads moderately complex legal or litigation operations projects involving multiple stakeholders.
  • Applies project management and change management concepts to drive adoption of new processes, tools, and workflows.
  • Identifies operational gaps, risks, and improvement opportunities, implementing practical solutions.
  • Drives and facilitates the adoption of new and updated processes, workflows, tools, and vendor solutions to support consistent implementation and effective day-to-day use.
  • Communicates effectively with attorneys, legal staff, litigation leadership, vendors, and business partners while safeguarding confidentiality.
  • Schedules, prepares agendas for, and facilitates meetings related to projects and project portfolio management.
  • Prepares reports, analyses, and presentations for leadership audiences.


Primary Responsibilities - Legal Operations
  • Manages recurring operational activities and supports compliance with enterprise and legal department standards.
  • Partners with attorneys, finance, IT, and other business functions to support corporate law, litigation and division-wide initiatives.


Primary Responsibilities - Litigation Operations
  • Coordinates project management activities across litigation operations, including facilitating monthly project meetings, tracking progress, helping prioritize work, and identifying and resolving roadblocks.
  • Partners with internal stakeholders such as IT, strategic sourcing, facilities, finance, and other business functions to support cross-functional initiatives.
  • Leads key litigation operations projects directly.


Required Experience, Education and Skills
  • Bachelor's degree in a related field, or an equivalent combination of education and relevant experience.
  • Typically, a minimum of 8 years of relevant legal, legal operations, or litigation operations experience.
  • Demonstrated experience managing operational functions and supporting cross-functional initiatives.
  • Advanced knowledge of legal concepts, terminology, and procedures relevant to legal or litigation support functions.
  • Strong understanding of law office and litigation office administration, facilities management, budgeting, purchasing, and legal technology.
  • Working knowledge of legal operations, litigation operations, project management, financial management, and process improvement concepts.
  • Demonstrated ability to manage people, prioritize competing demands, and operate with limited direction.
  • Proven ability to analyze issues, develop solutions, and support implementation.
  • Strong interpersonal, written, and verbal communication skills.
  • Proficiency with Microsoft Word, Excel, and matter or case management systems; ability to prepare reports and analyses.
  • Ability to lead meetings and collaborate across functions


What would make us excited about you?
  • 3-4 years of people leadership or supervisory experience.
  • Paralegal certification or other relevant professional certifications.
  • Change management, project management and/or process improvement certification.
  • Experience preparing presentations and documenting workflows using PowerPoint or similar tools.
  • Knowledge of change management or project management methodologies.
  • Experience supporting staff counsel or in-house litigation operations.
  • Experience supporting multiple law offices or geographically dispersed teams.
  • Experience leading moderately complex projects involving multiple stakeholders.
  • Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
  • Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
  • Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
  • Travels as needed for role, including divisional / team meetings and other in-person meetings
  • Fulfills business needs, which may include investing extra time, helping other teams, etc


Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact [redacted]

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

#LI-SD1

The national average salary range for this position is $80,865.00-$89,850.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $80,865.00-$107,900.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.

This job posting will be unposted on Tue, 14 Jul 2026.

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