Leave and Accommodation Management Supervisor

Hennepin County, MN

$91K — $137K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of human resources experience or a combination of education and experience equivalent to 8+ years.
  • Certificate in human resources or Associate’s degree with 6+ years of experience.
  • Bachelor's degree in a relevant field with 4+ years of HR experience.
  • Strong analytical and critical thinking abilities.
  • Experience with full-cycle leave administration and ADA accommodations.

Responsibilities

  • Select, train, and supervise the Leave and Accommodation Management (LAM) team.
  • Ensure timely and accurate compensation for employees on leave.
  • Provide expertise on escalated leave and accommodation requests.
  • Oversee implementation of HR strategic plans and work processes.
  • Create systematic processes for accurate data entry and process improvement.
  • Implement data and technology strategies for quality service delivery.
  • Develop and recommend LAM standard procedures and policies.

Benefits

  • Hybrid work arrangement with onsite and remote options.
  • $500 referral bonus for current employees who refer hires.
  • In-person new employee orientation and academy.
  • Work in a supportive and collaborative team environment.
Full Job Description
Salary: $91,437.49 - $137,156.23 Annually
Location : Hennepin County
Job Type: Full-time
Job Number: 26HR868rla012
Department: Human Resources
Division: HR Benefits
Opening Date: 06/29/2026
Closing Date: 7/13/2026 11:59 PM Central

Description
Hennepin County's Human Resources (HR) department is seeking a Leave and Accommodation Management (LAM) Supervisor to provide expertise and oversight for the county's (LAM) team. The LAM team is within the Total Rewards division and the position is responsible for overseeing and supporting the accurate and timely administration of all county leave programs. Candidates with demonstrated experience in complex absence management and the Americans with Disabilities Act (ADA) accommodation work along with strong technical, analytical and problem-solving skills are encouraged to apply.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit

Find us here at upcoming career fairs!

Location and hours:
This position is hybrid and work will be performed on-site at least two to three days per week at 625 South 4th Avenue, Minneapolis, MN 55487, other county locations, and remote as job duties require. Work hours will be Monday through Friday, with typical hours of 8 a.m. to 4:30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New Employee Orientation (NEO) and New Employee Academy (NEA) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO and NEA will be provided upon hire.

About this position type:
This is a full-time, benefit earning position.
This position is internally classified as a Human Resources Representative, Principal.
Click to view the job classification specification.

Note: You must attach a cover letter and resume with your application materials to be considered for this position.

In this position, you will:
  • Select, train, support, provide day-to-day work direction, and supervise the performance of LAM staff ensuring they have the knowledge, skills and resources to effectively administer the county's leave program and achieve workplan goals.
  • Ensure that employees on leave are compensated timely and accurately, receive comprehensive and timely customer service; serve as a back-up leave administrator.
  • Provide subject matter expertise and decision-making on escalated employee leave and accommodation requests.
  • Oversee the implementation of work plans that align with the HR strategic plan including the department's strategic communications, data and technology plans.
  • Create and oversee systematic processes ensuring the LAM team's data entries are completed timely and accurately with a process improvement lens.
  • Implement department-approved data and technology strategies and activities that ensure comprehensive approaches to service delivery, data reporting, quality improvement and systems design; facilitate data file exchange processes with internal and external partners.
  • Develop, recommend, and implement LAM standard operating procedures and policies in coordination with department and county stakeholders.
  • Manage LAM vendor performance.
  • Use the HRIS to maximize leave processing and data collection, reporting and auditing responsibilities and coordinate with designated department subject matter experts (SMEs) and Benefits Manager to respond to data requests.

Need to have:
  • One of the following:
    • Eight or more years of professional human resources experience.
    • Certificate in human resources from an approved college or university and six or more years of professional human resources experience.
    • Two years of college including 12 semester credits in the fields below and six or more years of professional human resources experience.
    • Bachelor's degree or higher in business administration, industrial relations, human resources administration, organization development, public administration, psychology or a field closely related to the position and four or more years of professional human resources experience.

Nice to have:
  • Strong analytical and critical thinking skills.
  • Experience:
    • With employer full-cycle leave/FMLA administration and return-to-work in a union environment.
    • With ADA Title I accommodation requests and engaging in the interactive process.
    • Three or more years of supervising and effectively leading a team of professionals.
    • With vendor and partner relationship management.
  • Knowledge of:
    • Knowledge of applicable federal and state leave laws; understanding of Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI).
    • HRIS systems and data collection, reporting and auditing practices.
    • Leave administration policies, collective bargaining agreements, and labor management processes.
  • Ability to:
    • Create a collaborative, diverse, motivative, and supportive work culture and develop future leaders.
    • Communicate effectively and succinctly in a variety of settings and styles with management and other officials.
    • Be dedicated to meeting the expectations and requirements of both internal and external customers with excellence.
    • Work independently and successfully manage multiple priorities.
This position is performed primarily in a standard office setting with or without reasonable accommodation, including:
  • Spending extended periods sitting at a desk using a computer, keyboard, and mouse.
  • Standing, walking, or moving between meeting rooms and shared office areas.
  • Lifting or carrying office materials, typically up to 10-20 pounds.
  • Repetitive motions associated with typing, writing, and operating office equipment.
  • Navigating typical office conditions, including shared spaces, moderate noise levels, and regular foot traffic.


01
This position is hybrid and work will be performed on-site at least two to three days per week at 625 South 4th Avenue, Minneapolis, MN 55487, other county locations, and remote as job duties require.

Work hours will be Monday through Friday, with typical hours of 8 a.m. to 4:30 p.m.

While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
Are you willing and able to meet these requirements?
  • Yes
  • No

02
This position is performed primarily in a standard office setting with or without reasonable accommodation, including:

Spending extended periods sitting at a desk using a computer, keyboard, and mouse.

Standing, walking, or moving between meeting rooms and shared office areas.

Lifting or carrying office materials, typically up to 10-20 pounds.
Repetitive motions associated with typing, writing, and operating office equipment.
Navigating typical office conditions, including shared spaces, moderate noise levels, and regular foot traffic.

Are you willing and able to meet these requirements?
  • Yes
  • No

03

In which of the following fields have you completed a degree/certificate or some college credit? Check all that apply.
  • Business administration
  • Human resources administration
  • Industrial relations
  • Organization development
  • Psychology
  • Public administration
  • Another closely related field
  • None of the above

04

What is the highest level of education you have completed in the field(s) you selected above?
  • I have not earned any college credits in the fields above
  • Less than 30 semester (45 quarter) college or vocational/technical credits
  • 30 or more semester (45 or more quarter) college or vocational/technical credits
  • Certificate in human resources
  • Two or more years of college including 12 semester credits in business administration, industrial relations, human resources administration, organization development, public administration, psychology or a field closely related to the position
  • Associate's degree
  • Bachelor's degree or higher

05

Describe your relevant education including area(s) of study, school(s) attended, credits completed and/or degree(s)/certification(s) earned. If you do not have relevant education, type "None" in the space provided.
06

How many years of full-time equivalent professional human resources and/or related work experience do you have?
  • I do not have this experience
  • Less than 4 years
  • 4 years or more, but less than 6 years
  • 6 years or more, but less than 8 years
  • 8 years or more

07

Describe your professional human resources and/or related work experience, referencing jobs listed on your resume. If you do not have this experience, type "None" in the space provided.
08

How many full-time equivalent years of experience do you have with employer full-cycle leave and ADA accommodation requests and return-to-work in a union environment?
  • I do not have supervisory experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 3 years
  • 3 years or more but less than 4 years
  • 4 years or more

09

Describe your experience with employer full-cycle leave and ADA accommodation requests and return-to-work in a union environment, referencing jobs listed on your resume. If you do not have this experience, type "None" in the space provided.
10

How many full-time equivalent years of supervisory experience do you have?
  • I do not have supervisory experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 3 years
  • 3 years or more, but less than 4 years
  • 4 years or more

11

Describe your supervisory experience. Include the number and type of staff you have supervised, referencing jobs listed on your resume. If you do not have this experience, type "None" in the space provided.
12

Do you have experience with vendor and partner relationship management?
  • Yes
  • No

13

Describe your experience with vendor and partner relationship management, referencing job(s) listed on your resume. If you do not have this experience, type "None" in the space provided.
14

Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.
  • College or university (job board, career services, or instructor)
  • Community or nonprofit organization (counselor, job board, etc.)
  • Employee or recruiter of Hennepin County (supervisor/manager, colleague, or Human Resources)
  • Friend or family member that is not a Hennepin County employee<

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