LEARNINGTECHNOLOGY

SPECIALIST

JOB PURPOSE

The Learning Technology Specialist plays a critical role in supporting Foxconn's

talent pipeline by ensuring our learning system(s) enable teammate growth,

engagement, and performance. This role serves as the primary administrator

across the US Region for the Cornerstone Learning Management System (U

LEARN) and works in close partnership with Cornerstone functionality to support

development, performance, and career growth across the organization.

The individual in this role brings strong Cornerstone Learning administration and

reporting expertise, along with the ability to collaborate closely across

organization to ensure learning, development, and talent processes are

connected and effective. This role blends system administration, content

management, and knowledge management to deliver scalable, high quality

learning experiences. The role also provides training, guidance, and system

support to stakeholders, while partnering cross functionally to continuously

improve learning technology, integrations, and processes.

RESPONSIBILITIES

Learning Management System(LMS) Administration

* Act as primary owner & administrator the Cornerstone LMS, including user

management, course uploads, and system configuration

* Monitor system performance and troubleshoot issues to ensure minimal

downtime

* Designs, develops, and edits online courseware using authoring software

(Articulate, Captivate, and SCORM)

* Introduces different elements (text, audio, video, graphics, and animation) into

new & current learning and training programs

* Regularly update and maintain the LMS to ensure it is running the latest

versions and patches
• Plan, prioritize, and implement new LMS functionalities and enhancements
• Manage learning content, including course uploads, blended learning

programs, and curriculum development
• Create, implement, and improve utilization of Cornerstone to support

orientation and ongoing learning
• Consult with stakeholders to design learning solutions, playlists, and workflows

aligned with business needs.
• Provide other LMS administrators and learners support troubleshooting system-

related inquiries
• Ensure accuracy and integrity of courses and data; audit and maintain a clean,

organized course catalog
• Partner with LMS vendors to stay current on releases, updates, integrations,

and external content solutions
• Maintain and expand third-party integrations
• Collaborate with internal and vendor partners to identify, test, and implement AI

tools that enhance learning workflows and user experience

Data & Insights
• Create and maintain reports to monitor catalog activity, course usage, and user

data

* Measures effectiveness of training & learning solutions; makes

recommendation based on the findings
• Develop and maintain dashboards and analytics that track training metrics,

KPIs, and learner feedback
• Analyze survey data, learning trends, and system insights to inform strategy

and stakeholder decision-making
• Establish workflows and governance for LMS administrative processes
• Use LMS reporting and analytics to generate actionable insights and

recommendations
• Partner with stakeholders to track course compliance and provide regular udpates

Collaboration andLiaison

* Serves as contributing member on project/work teams and facilitates training/

learning courses as needed

* Deliver complex analyses of Cornerstone data

* Identify key trends and contribute to the creation of HR insights that enable

the diagnosis of business issues, enhancement of employee engagement, and/or

improvement of business performance.

Additional Responsibilities
• Develop and maintain standard operating procedures (SOPs) and policies to

support effective system use
• Provide process improvements and training to strengthen manager self-service

capabilities (e.g., dashboards, learner records, reporting)
• Design and deliver end-user training on learning systems
• Research and recommend emerging AI tools related to learning, mentoring, or

digital experience

* Other duties as assigned

BEHAVIORALCOMPETENCIESCommunicates Effectively

Develops and delivers multi-mode communications that convey a clear

understanding of the unique needs of different audiences. For example,

disseminates knowledge, insights, and updates in a polished, precise, and

compelling manner. Demonstrates a deep interest in others' comments. Creates

rich documents and reports.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, tracks

performance and strives to remain effective, learning from both successes and

failures. Readily takes on challenges or difficult tasks and has reputation for

delivering on commitments.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational

goals. For example, strengthens alignment and coordination between own work

and others', providing well-sequenced activities and exact time frames. Foresees

and resolves many potential bottlenecks and delays.

Collaborates

Builds partnerships and works collaboratively with others to meet shared

objectives. For example, readily involves others to accomplish goals; stays in

touch and shares information; discourages "us versus them" thinking; shows

appreciation for others' ideas and input.

TechSavvy

Anticipates and adopts innovations in business-building digital and technology

applications. For example, is an early adopter of new technologies, technical

skills, and capabilities that improve performance. Regularly experiments with

and leverages technologies and tools to substantially improve performance.

EDUCATION

Education / Qualifications

* Bachelor's degree in Instructional Technology, Education, Computer Science,

Business Administration or related field and 5+ years of related experience, or

equivalent combination of education and experience

* 5+ years of experience administering Cornerstone Learning required

* 5+ years of experience with LMS administration, reporting, and learning data

analytics required

* 5+ years of instructional design experience with eLearning tools (e.g.,

Articulate 360)

EXPERIENCE

Desired Attributes

* Strong analytical skills with experience using survey tools, dashboards, and

reporting platforms
• Familiarity with learning technologies and third-party content integrations
• Proficiency in Microsoft 365 applications, including Copilot
• Strong program and project management skills, including organization, detail

orientation, and the ability to keep multiple tasks and initiatives on track
• Deep knowledge of instructional theories, including adult learning, on-the-job

learning, and knowledge management principles for both virtual and classroom

environments
• Demonstrated ability to manage competing priorities and deadlines in a fast-

paced environment
• Excellent analytical and problem-solving skills
• Strong communication, collaboration, and stakeholder management capabilities
• Ability to work independently with sound judgment and proactive follow-through
• Strong commitment to internal customer service and responsive support
• Curiosity and continuous learning mindset; stays current on industry trends and

emerging technologies and recommends tools to enhance learning effectiveness

and efficiency
• Demonstrated ability to connect learning solutions to broader talent strategies,

ensuring programs build capability, support growth, improve teammate

engagement & performance