Affirm

Learning Specialist II

Affirm$80K — $100K *
US-AnywhereRemote in Canada
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of program management experience, particularly with people-related programs
  • 2+ years of experience in data analysis and making recommendations
  • Strong communication and presentation skills for virtual and in-person training
  • Collaborative team player with proven ability to build relationships
  • Continuous improvement mindset focused on end-user feedback and industry insights

Responsibilities

  • Act as primary onboarding contact for new hires and hiring managers
  • Deliver engaging virtual and in-person training events
  • Lead onboarding projects, partnering cross-functionally for seamless execution
  • Support development and delivery of learning assets, including eLearning modules
  • Manage onboarding logistics, tracking deliverables, and new hire communications
  • Maintain onboarding content in Workday Learning and core documentation
  • Analyze data to identify trends and enhance the onboarding experience
  • Facilitate onsite onboarding events and support team initiatives occasionally

Benefits

  • 100% subsidized medical coverage for you and your dependents
  • Generous stipends for Technology, Food, and Lifestyle needs
  • Competitive vacation and holiday schedules for time off
  • Employee stock purchase plan at a discount
  • Remote-first work environment with flexibility in work location
Full Job Description
We are seeking a Learning Specialist II to deliver an exceptional onboarding experience for new Affirmers. As a part of the Learning team, this role is perfect for a strong facilitator who loves building welcoming human connections and is energized by managing programmatic logistics, analyzing data, and driving continuous process improvement to scale people programs. What you'll do • First-Line Support: Act as the primary onboarding point of contact for new hires and hiring managers, actively monitoring and responding across onboarding channels. • Facilitation & Training: Deliver engaging virtual and in-person training events to new hires within their first 90 days. • Onboarding Project Management: Lead onboarding projects from start to finish, partnering cross-functionally (Workplace, IT, etc.) to ensure deliverables are met and execution is seamless. • Program & Resource Delivery: Support the development and delivery of learning assets, such as slide decks, eLearning modules, and job aids. • Portfolio Operations: Handle onboarding program logistics, including calendaring, communications, tracking deliverables, and managing new hire swag. • Content Administration: Administer and maintain onboarding content and tasks in Workday Learning. • Knowledge Management: Maintain core onboarding documentation, such as keeping onboarding Notion pages up to date and updating email communications to reflect program changes. • Data & Process Optimization: Analyze internal data and conduct external research to identify trends and recommend opportunities to improve the onboarding experience. • Travel: Travel to facilitate onsite onboarding events and support team initiatives (estimated one to two times quarterly). What we look for • Experience & Execution: You have 3+ years of program management experience, ideally for people-related programs and/or at an organization that has scaled beyond 2,500 employees. • Analytical Skills: You possess excellent analytical skills and attention to detail, with 2+ years analyzing and making recommendations based on data. • Continuous Improvement Mentality: You recognize that "perfect" is not an end state and continually drive for program improvement grounded in end-user feedback and/or industry insights. • Communication & Facilitation Depth: You possess strong communication and presentation skills across virtual and in-person environments, with an ability to simplify complex information and a passion for helping Affirmers find the information they need. • Collaboration & Teamwork: You are a collaborative team player who builds stable working relationships to support team and organizational success, taking on tasks and operational responsibilities as needed to drive meaningful outcomes. Base Pay Grade - G Equity Grade - 3 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $80,000 - $100,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

About Affirm

Affirm is a publicly traded financial technology company headquartered in San Francisco, United States. Founded in 2012, the company operates as a financial lender of installment loans for consumers to use at the point of sale to finance a purchase. Affirm was founded in 2012 by Max Levchin, Nathan Gettings, Jeffrey Kaditz, and Alex Rampell as part of the initial portfolio of startup studio HVF. Levchin, who co-founded PayPal, became CEO of Affirm in 2014. In October 2017, the company launched a consumer app that allowed loans for purchases at any retailer. The company announced a partnership with Walmart in February 2019. Under the partnership, Affirm is available to customers in-store and on the Walmart website. Affirm has partnered with e-commerce platforms including Shopify, BigCommerce, and Zen-Cart. On November 18, 2020, Affirm filed with the Securities and Exchange Commission in preparation for an initial public offering. On December 12, 2020, it was reported that Affirm had postponed its IPO. On January 13, 2021, Affirm became listed on NASDAQ with symbol AFRM, raising about $1.2 billion in its IPO. By the next day, the price of shares had doubled, making Levchin's stake worth about $2.5 billion. In May 2021, Affirm acquired Returnly, a financial technology service company, for $300 million.
Learn more about Affirm
Size
1,300 employees
Market Cap
$2.5 billion
Industry
Net Income
-$97.6 million
Founded
2012
Revenue
$617.1 million
NASDAQ

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