General Motors

Learning Facilitation Supervisor

General Motors • $85K — $110K *
Warren, MI 48089Hybrid
Education, Government & Non-Profit
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 5-7+ years of experience in enterprise-level facilitation or professional skills training.
  • Bachelor's Degree preferred or equivalent professional experience.
  • Experience supervising or leading facilitators, or serving in a senior facilitation role.
  • Expertise in adult learning principles and experiential learning techniques.
  • Proven capability in designing and delivering effective Train-the-Trainer programs.
  • Skills in coaching facilitators of varying experience levels.
  • Strong verbal communication and executive presence.

Responsibilities

  • Serve as the escalation point for facilitation delivery issues and learner experience risks.
  • Ensure consistent application of GM's learning delivery standards.
  • Define and reinforce facilitation best practices aligned with GM culture.
  • Oversee quality by reviewing session observations and learner feedback.
  • Coach facilitators on effective engagement strategies and behavior-change techniques.
  • Champion experiential learning practices involving real-world applications and discussions.
  • Design and lead Train-the-Trainer programs for facilitator onboarding and certification.

Benefits

  • Hybrid work arrangement with on-site expectations.
  • Opportunities for continuous development and upskilling of facilitators.
  • Partnership opportunities with instructional design and program teams.
  • Focus on building facilitator capability in virtual and hybrid environments.
  • Engagement in structured feedback processes to enhance program delivery.
Full Job Description
Job Description

Work Arrangement

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI three times per week, at minimum.

Key Responsibilities
  • Serve as the primary point of escalation for facilitation delivery issues, learner experience risks, and facilitator performance concerns.
  • Ensure consistent application of GM learning delivery standards across facilitators, programs, and regions.
  • Define, document, and reinforce facilitation best practices, standards, and expectations aligned to GM culture and adult learning principles.
  • Oversee facilitation quality by reviewing session observations, learner feedback, and delivery metrics.
  • Coach facilitators on instructional presence, learner engagement, inclusion, psychological safety, and behavior-change facilitation techniques.
  • Champion experiential learning practices including discussion facilitation, debriefing, skill practice, and real-world application.


Train-the-Trainer & Capability Building
  • Design and lead Train-the-Trainer (TTT) programs to onboard, upskill, and certify facilitators.
  • Ensure facilitators are prepared to deliver content with accuracy, confidence, and consistency across modalities.
  • Build facilitator capability in virtual facilitation, hybrid delivery, and advanced facilitation techniques.
  • Create ongoing development pathways for facilitators, including peer observations, coaching, and community practice activities.


Program Partnership & Delivery Alignment
  • Partner closely with Learning Program Managers (LPMs), Instructional Designers, and HR/Talent stakeholders to align facilitation approach to program intent and outcomes.
  • Support pilot sessions, program launches, and scaled rollouts by ensuring facilitator readiness and delivery consistency.
  • Translate design intent into facilitation guidance and delivery playbooks for facilitators.
  • Provide structured feedback to design and program teams on content clarity, learner readiness, and delivery effectiveness.


Continuous Improvement & Measurement
  • Review learner feedback, NPS/NIS, and qualitative insights to identify facilitation strengths and improvement opportunities.
  • Partner with Learning Data & Insights to track delivery quality trends and inform facilitator development priorities.
  • Drive continuous improvement in facilitation through targeted coaching, updated guidance, and facilitator learning interventions.
  • Support reinforcement strategies such as action planning, facilitator follow-ups, and post-session engagement.


Required Qualifications
  • 5-7+ years of experience delivering and/or leading facilitation of leadership, HR, technical programs, or professional skills learning in enterprise environments.
  • Bachelor's Degree preferred, or equivalent professional experience.
  • Demonstrated experience leading or supervising facilitators or serving in a senior facilitation lead role.
  • Proven expertise in adult learning principles, experiential learning, and behavior-change facilitation.
  • Strong experience designing and delivering Train-the-Trainer programs.
  • Ability to coach and develop facilitators with varying experience levels.
  • Exceptional verbal communication, executive presence, and facilitation credibility.
  • Strong organizational and coordination skills, with the ability to manage multiple programs and competing priorities.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.The selected candidate will be required to travel

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

Keep Up to Date

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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