Providing our clients with exceptional service is the foundation of our business. The
L&D Program Manager (Corporate) isresponsible for designing, developing, coordinating, and executing key learning and development programs that build critical capabilities and support organizational goals. Partners closely with stakeholders to identify current and future skill needs, analyze performance gaps, and recommend effective learning solutions. Leverages data, learning technology, and modern instructional practices to measure impact, improve performance, and support a culture of continuous learning. Conducts ongoing assessment and analysis to identify emerging development needs and evolves programs accordingly.
What you'll get to do:- Develop, manage, and continuously improve core Learning & Development programs aligned with business priorities. This includes identifying resource needs, managing project schedules, and measuring program effectiveness. Programs may include onboarding, leadership and manager development, coaching, continuing education, certifications, and content curation.
- Partner with cross-functional teams and leaders to understand business challenges, anticipate capability needs, and co-create learning solutions that drive performance and support change initiatives.
- Design and build engaging, learner-centered L&D content and resources across multiple modalities (in-person, virtual, eLearning, blended, coaching, job aids, and performance support tools), applying adult learning principles and learning science.
- Facilitate and/or deliver live training sessions, workshops, and cohort-based learning experiences in both in-person and virtual environments, adapting delivery to diverse audiences.
- Use data, feedback, and learning analytics to evaluate program effectiveness, track outcomes, and continuously improve learning experiences.
- Leverage learning technologies (e.g., LMS/LXP, digital content platforms) and explore AI-enabled tools to enhance learning design, personalization, and efficiency.
- Enable managers and leaders to reinforce learning through toolkits, coaching guides, and practical application resources.
The kind of teammate we're looking for:- Strong ability to design, deliver, and facilitate learning experiences for small and large groups, in-person, virtual, and hybrid, across diverse audiences
- Demonstrated ability to use data and insights to inform decisions, influence stakeholders, and evaluate learning impact
- Proven project management skills, with the ability to manage multiple initiatives simultaneously in a fast-paced environment
- Strong consulting and partnership skills; ability to work effectively with all levels of the organization
- Excellent communication, facilitation, and presentation skills
- Creative, curious, and solutions-oriented, with a mindset of continuous improvement and experimentation
- 4-6+ years of experience in learning & development, enablement, instructional design, or a related field
- Experience designing blended and scalable learning solutions that support real-world application
- Proficiency in eLearning design and development tools (e.g., Articulate 360, Captivate, Camtasia), with comfort learning and adopting new technologies
- Foundational digital and AI fluency, with the ability to explore and responsibly apply new tools to enhance learning outcomes
- Strong commitment to inclusive, accessible, and equitable learning design
What's in it for you:- Competitive compensation and total rewards package
- Comprehensive medical, dental and vision insurance
- Hybrid or remote work structure
- Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 4 personal days, vacation, sick and discretionary time)
- Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
- Matched 401(k) to help you save for your future
- Pet insurance to help your pet(s) live a long and happy life
- Flexible Spending Accounts (healthcare, dependent care, transit & parking)
- Company-paid life insurance as well as short-term and long-term disability insurance
- Learning and development opportunities to advance both personally and professionally
- Veritext Summer Camp - a fun-filled culture building and learning experience
- Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!
