Learning & Development Instructional Design Partner

Qurate Retail, Inc • $70K — $95K *
West Chester, PA 19382In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of experience in adult learning program development and/or facilitation.
  • Strong understanding of Instructional Design principles and Adult Learning Theory.
  • Proven capability to manage end-to-end design projects leveraging the ADDIE model.
  • Passion for creating engaging interactive learning programs using diverse methods.
  • Experience in Contact Centers, Customer Service, and/or high-volume Operations environments.
  • Proficient in using the Articulate Suite and handling LMS administration.

Responsibilities

  • Develop learning content and materials to fulfill learning objectives.
  • Oversee design projects, including eLearning and Instructor-led training content.
  • Consult with subject matter experts to analyze needs and devise learning solutions.
  • Create and maintain various learning materials, including courses and facilitator guides.
  • Evaluate learner experiences and content to propose enhancements.
  • Facilitate training sessions and observe customer interactions regularly.
  • Participate in devising learning assessments to measure understanding and application.

Benefits

  • Competitive compensation package.
  • Generous paid time off policy.
  • Employee assistance program available.
  • Parental leave and paid volunteer hours offered.
  • Company discounts available to employees.
  • Health care benefits start on day one.
  • 401(k) plan with company match.
  • Tuition reimbursement program to support ongoing education.
Full Job Description
Your Opportunity, Your Team
  • The L&D Instructional Design Partner supports HSN and QVC, and you will make a positive impact by designing, developing, and maintaining learning programs that empower our high-volume business units to excel. You will collaborate closely with stakeholders to deliver innovative learning solutions - including new hire training, leadership development, and continuous education. You will report to the Learning & Development Senior Manager for CS&E.


Where You'll Work
  • This role is remote; job seekers must reside in one of the following states to be considered: Pennsylvania, Delaware, or New Jersey


What You'll Do
  • Develop learning content and materials to meet learning objectives.
  • Oversee end-to-end design projects, including eLearning and Instructor-led content.
  • Consult with SMEs to conduct needs analysis and develop learning solutions.
  • Create and maintain learning materials, such as eLearning courses, Facilitator Guides, SOPs, and more.
  • Evaluate content and Learner experiences to spearhead improvements.
  • Facilitate meetings and Trainings. Observe customer interactions and Training with regularity.
  • Participate in the development of Learning Assessments designed to evaluate understand, knowledge retention, and practical application.
  • Stay connected to the state of the business and new strategies to proactively evaluate next steps for the Learning & Development function.
  • Collects and monitor data related to Learning Programs.

What You'll Bring
  • 3+ years' experience developing and/or facilitating for adult learning programs.
  • Understanding of Instructional Design principles and Adult Learning Theory.
  • Manage end-to-end design projects leveraging the ADDIE model.
  • Passion for developing interactive earning programs using a variety of methods and media.
  • Experience working in Contact Centers, Customer Service, and/or high-volume Operations.
  • Proficiency with the Articulate Suite and LMS administration.


Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

About Qurate Retail, Inc

Qurate Retail, Inc Careers

Join the vibrant team at Qurate Retail, Inc, a leader in the retail sector, where innovation meets tradition and diversity fuels our growth. At Qurate Retail, Inc, we offer more than just job opportunities; we provide a platform for professional development and personal achievement.

Work You’ll Do

Embark on a career journey with Qurate Retail, Inc and be part of a company that values leadership, creativity, and strategic thinking. Our team is dedicated to redefining retail by leveraging cutting-edge technology and unique marketing strategies.

Explore Our Job Opportunities

Whether you're seeking an entry-level position or a more senior role, Qurate Retail, Inc offers a range of employment opportunities across various functions. From marketing to finance, technology to sales, each role is crucial in driving our mission forward.

Internship Programs

Kickstart your career with a Qurate Retail, Inc internship. Our internships provide invaluable workplace experience, helping you to develop skills and gain insights that are critical in today’s dynamic job market. Interns at Qurate Retail, Inc are considered integral members of the team, contributing to real projects and initiatives.

Professional Growth and Development

At Qurate Retail, Inc, career growth is not just a possibility—it is an expectation. We are committed to the professional development of our employees through diverse training programs, leadership workshops, and continuous learning opportunities.

Culture and Benefits

Our company culture is built on a foundation of respect, integrity, and diversity. Qurate Retail, Inc offers a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health care, employee discounts, and more, ensuring our team members are well taken care of.

Networking and Innovation

Join a network of driven professionals who are as passionate about the retail industry as they are about innovation. At Qurate Retail, Inc, networking doesn’t just enhance your career—it fosters a collaborative environment where new ideas can thrive.

Join Our Team

Ready to apply? Explore the positions available on our Careers page. Tailor your resume to highlight relevant experience and skills, prepare for your interview, and take the first step towards a fulfilling career at Qurate Retail, Inc. We are actively hiring and looking for individuals who are ready to make a significant impact.

Stay Connected

Keep up to date with the latest from Qurate Retail, Inc: - **Career Insights**: Gain industry-leading insights and read about the latest trends in retail from the professionals who lead the way. - **Job Alert Emails**: Customize your alerts to receive notifications about new job openings that match your skills and interests. At Qurate Retail, Inc, we believe in empowering our employees to achieve their best. Join us and be part of a company where your career can flourish in an environment that fosters personal and professional growth.
Learn more about Qurate Retail, Inc
Size
27,000 employees
Market Cap
$632.8 million
Industry
Retail & Consumer Goods
Net Income
$1.2 billion
5 Year Trend
+610%
Revenue
$14.1 billion
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Qurate Retail, Inc

More Education, Government & Non-Profit Jobs

Find similar Learning & Development Instructional Design Partner jobs:

NationwideWest Chester, PA