Federal Student Aid

Learning Community Operations Specialist

Federal Student Aid$59K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in education, business, management or related field
  • 3 years of administrative support experience
  • Expert in Excel and other database applications
  • Strong attention to detail with a commitment to accuracy
  • Ability to manage time and priorities effectively
  • Growth mindset focused on continuous improvement
  • Strong customer service orientation

Responsibilities

  • Oversee and coordinate operational functions of the learning network
  • Serve on the Instructional Superintendent's Leadership Team
  • Act as a liaison for non-academic matters between schools and the district
  • Create and improve operational systems for the school
  • Support school front offices in providing excellent customer service
  • Ensure efficient operations through effective systems and procedures
  • Assist with monitoring school budgets and updating relevant departments

Benefits

  • 240 working days annually
  • Work closely with Leadership Team
  • Opportunity to focus on operational support instead of instructional matters
  • Collaboration with various departments including HR and Finance
  • Engagement in problem-solving and strategic system design
Full Job Description
Job Summary

JOB TITLE:

Learning Community Operations Specialist

REPORTS TO:

Instructional Superintendent

WORK DAYS:

240 Days 12 Months

SALARY:

Certified Salary Schedule 26 Level 1, 2, 3, or 4 $59,779 -$120,481

LOCATION:

FLSA Status:

EXEMPT

NON EXEMPT

Central Office

X

JOB DESCRIPTION:

Birmingham City Schools is implementing a new model of school support, innovation, and transformation with the creation of Learning Community Operations Specialists. While the Learning Community Operations Specialist works closely with and reports to a designated Instructional Superintendent, he/she will also work cross functionally with Finance, Operations and Human Resources and take ownership of all non-academic areas of learning community- based administration. This will provide principals within a learning community one point-of- contact for all operational needs/requests and will provide Instructional Superintendents the opportunity to support school leaders and the school's instructional program versus operational matters that has historically dominated their time.

DUTIES AND RESPONSIBILITIES:

Leadership
• Oversee, manage, and coordinate all operational functions of the learning network excluding discipline.
• Serve as a key member of the Instructional Superintendent's Leadership Team.
• Functions as a problem solver and a liaison between schools and the district in all nonacademic matters

Systems Design
• Create and improve systems for all operational aspects of the learning community and the school (technology, maintenance, calendar, procurement, front office management/customer service, student files/enrollment, communication, building use, operational emergencies, personnel matters etc.).
• Think strategically, anticipate problems and implement solutions around systems for all aspects of operations.

Relationship Management
• Support all school front offices to become stakeholder responsive and to provide first-rate customer service.
• Manage all day-to-day operations of the learning network office.
• Manage relationships with custodial services and facility support staff.
• Manage relationships with finance and procurement staff.
• Manage relationships with HR and employee relations staff.

Operations
• Ensure the creation and/or maintenance of systems and procedures to increase the efficiency of operations in the learning community and the schools within the learning community.
• Design and oversee quarterly scheduling process.
• Coordinate set-up for all state-mandated testing, with school testing coordinators and with guidance from the Executive Director of Assessment.

Finance/Procurement
• Assists Instructional Superintendents with monitoring school budget and update departments as necessary. (i.e. Title funding and title plans)

Facilities
• Work with facility/operations manager to provide schools regular status updates of requests
• Immediately troubleshoot problems that may arise.
• Ensure proper functioning and maintenance of the heating, electrical, plumbing, roofing, and other building systems in collaboration with district operations staff
• Coordinate and uphold building safety systems in case of fire, lockdown, or other emergencies.
• Design and oversee tracking systems of all school property including copiers, computers, fax machines, furniture, etc.
Human Resources
• Works as a liaison with HR to fill school-based vacancies
• Works as an agent of HR to investigate allegations of corporal punishment, abuse, or allegations of unprofessional conduct of employees
Instructional Superintendent and Principal Support
• Assist the Instructional Superintendent with troubleshooting, planning visits to the school, etc.
• Complete projects as directed by the Instructional Superintendent or Principal

QUALIFICATIONS:

A. Required Qualifications:
• BA required; (education, business, management or a related area)
• 3 years of administrative support experience
• Must have expert skills in Excel and other data base applications
• Must have strong attention to detail and demonstrate a commitment to accuracy
• Manages time and priorities to accomplish multiple vital tasks in a limited time frame
• A growth-mindset focused on learning and continually improving
• Maintains a strong customer service mindset

B. Desired Qualifications:
Master's degree in business/management with project management training • Education sector experience
• Knowledge of student/school/district databases systems (i.e. PowerSchool, Chalkable, SchoolDude, NextGen etc )

C. Special Requirements:
• Excellent writing and outstanding organizational and planning abilities
• Strong ability to work effectively with individuals and groups
• Strong desire to serve as a team player
• Possession of problem solving and conflict resolution skills
• Entrepreneurial in work approach

Such alternatives to the above qualifications as the Board may require.

APPLICATION REQUIREMENTS:
• Completed Application (Hiretrue
• Resume (uploaded to application)
• Three (3) returned References (Hiretrue)

*PLEASE ENSURE ALL INFORMATION IS CURRENT WITHIN A 6 MONTH PERIOD*

PHYSICAL REQUIREMENTS:

Physical strength, mobility, dexterity, stamina, and acuity are required to perform job responsibilities.

REVISED: September 2020

Please Note: All candidates must submit to a background check (https://www.cogentid.com/al/indexadeNew.htm).

Employment is contingent upon candidate meeting suitability criteria as established by Alabama State Department of Education. The Birmingham Board of Education does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments. Birmingham Board of Education is required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match.

About Federal Student Aid

Federal Student Aid (FSA), an office of the U.S. Department of Education, is the largest provider of student financial aid in the United States. Federal Student Aid provides student financial assistance in the form of grants, loans, and work-study funds. Federal Student Aid is responsible for managing the student financial assistance programs authorized under Title IV of the Higher Education Act of 1965. These programs provide grants, loans, and work-study funds to students attending college or career school. The programs are designed to help students offset the cost of tuition, fees, and living expenses. Federal Student Aid is also responsible for enforcing the laws and regulations governing the student financial assistance programs. The office provides information and assistance to students, parents, and financial aid professionals. Federal Student Aid is headquartered in Washington, D.C.
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