Amazon

Learning Area Manager

Amazon$80K — $110K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in learning design or related fields
  • 2+ years in learning design, learning science, or instructional design
  • Master's degree in related field is preferred
  • 5+ years of steady progression in Training/Learning Management
  • Experience in process improvements using Lean, Kaizen, and Six Sigma methodologies

Responsibilities

  • Maintain safety and compliance training to meet or exceed safety metrics
  • Manage departmental performance against established benchmarks
  • Set and communicate goals across Finance, Operations, Support, and Business Partners
  • Contribute to operational strategy with financial and learning insights
  • Analyze data to formulate strategic plans for performance improvement
  • Act as a Subject Matter Expert in Continuous Improvement
  • Communicate processes and changes effectively for team adoption
  • Simplify complex information into actionable plans

Benefits

  • Collaborative environment as a member of the Fulfillment Center Leadership Team
  • Opportunity to directly influence key business metrics
  • Access to professional development through partnership with senior leadership
  • Work in a safety-first culture focused on compliance
  • Engage with external customers and business partners to enhance learning initiatives
Full Job Description
The Fulfillment Center Learning Manager (LM) is an active member of the FC's Leadership Team, driving and supporting site performance and network initiatives. The Learning Manager actively manages a team of training specialists including their development and overall productivity. The LM must ensure the work of the team is aligned to meet internal customer needs. By partnering with operations, building support teams, Senior Leadership and external customers such as ACES, PE Field Team and Business Partners, LM's drive positive impacts on the key business metrics including safety, quality, productivity and customer experience. The Learning Manager oversees the day to day operations of the learning organization within the Fulfillment Center including, but not limited to, associate and manager onboarding/training and compliance with policies, procedures and standards.

Key job responsibilities

- Maintains safety and compliance training, ensuring targeted safety metrics are achieved or exceeded

- Manages their department to established Benchmark standards, auditing and implementing actions to sustain and improve department performance.

- Sets and communicates goals and objectives across multiple teams including Finance, Operations, Support and Business Partners.

- Effectively contributes to the operational strategy, including both financial and learning inputs/outputs.

- Uses available data and tools to analyze and construct strategic plans which maintain and/or improve performance.

- Is a Continuous Improvement SME.

- Ensures processes and changes are communicated and that teams are prepared for implementation and adoption.

- Simplifies complex information to construct executable plans.

- Effectively composes verbal and written communication and identifies the appropriate forum for each.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent, or 2+ years of learning design, learning science, instructional design, educational psychology, or similar field experience

PREFERRED QUALIFICATIONS

- Master's Degree in related field

- Resume that shows steady progression in Training/Learning Management for the last 5+ years

- Experience in managing an operation leading process improvements through Lean process, Kaizen and Six Sigma principles

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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