The Salvation Army is seeking a dynamic and experienced Learning and Development Specialist to support the design, delivery, and continuous improvement of enterprise-wide learning initiatives.

This role partners closely with leaders, HR teams, and stakeholders to develop impactful, accessible, and modern learning experiences. The successful candidate will leverage best-in-class methodologies, digital tools, and data insights to enhance learning effectiveness, drive performance, and support organizational growth.

This role is ideal for a collaborative and innovative L&D professional who thrives in a purpose-driven environment and is passionate about creating meaningful employee development experiences.

• Support and champion the organization’s learning and development strategy, ensuring alignment with business objectives.

• Design, develop, and maintain engaging learning content using modern instructional design methodologies.

• Conduct learning needs and skills gap analyses to identify development priorities.

• Build and manage structured learning curricula and development pathways.

• Coordinate end-to-end delivery of learning programs, including logistics, enrollment, and communications.

• Facilitate in-person, virtual, and blended learning sessions to drive engagement and knowledge retention.

• Monitor and evaluate program effectiveness using qualitative and quantitative data, and recommend improvements.

• Partner with internal stakeholders (HR, leadership, business units) to design targeted learning solutions.

• Manage learning systems (e.g., Workday LMS) and ensure a seamless learner experience.

• Stay informed on emerging trends, technologies, and best practices in learning and development and integrate them into programs.

• 5–7 years of experience in learning and development, training, or organizational development roles.

• Strong knowledge of adult learning principles, instructional design, and learning technologies.

• Experience designing and delivering blended learning programs (virtual, in-person, and e-learning).

• Proven facilitation and presentation skills across diverse audiences.

• Hands-on experience with Learning Management Systems (preferably Workday).

• Ability to develop engaging digital learning content (experience with tools like Articulate 360 is an asset).

• Strong stakeholder management skills with the ability to influence at all levels.

• Excellent communication skills, both written and verbal.

• Strong organizational and project management skills with the ability to manage multiple priorities.

• High level of professionalism, integrity, and ability to work collaboratively in a values-driven environment.