About the JobJob Title: Interim Director of Emergency Services
Job Summary: We are seeking an experienced, high-visibility
Interim Director of Emergency Services to provide executive leadership across multiple Emergency Departments within a large, high-volume health system (including a Level 1 Trauma Center). In this role, you will oversee a large team of healthcare professionals, optimize ED operating rhythms, drive clinical workflow and triage process improvements, and strengthen relationships between emergency services and inpatient leadership.
Key Goals & Primary Responsibilities:- Executive Leadership & Mentorship: Provide strong, visible leadership across multiple ED locations; coach, mentor, and support unit-level managers and emerging nursing leaders.
- Process Improvement: Analyze and optimize ED workflow and triage procedures to drive operational efficiency and significantly reduce "Left Without Being Seen" (LWBS) rates (target: 2%).
- Interdisciplinary Collaboration: Build strong, collaborative relationships with department physicians, inpatient leaders, and market executives to align clinical care and drive system-wide change.
- Metric & Operations Management: Utilize healthcare analytics and reporting tools (Epic, Excel, Power BI) to track operational metrics, enhance accountability, and partner with revenue cycle teams.
- Volume & Workforce Oversight: Maintain executive oversight over high-volume ED operations (120k+ annual visits) and direct a large nursing workforce (200+ FTEs, PRN, and contract staff).
Qualifications & Requirements:- Education: Master's Degree in Nursing (MSN), Healthcare Administration (MHA), Business (MBA), or a related field [Required].
- Leadership Experience: Minimum of 5+ years of progressive leadership / interim executive experience in a clinical hospital setting [Required].
- System & Trauma Experience: Demonstrated experience managing Emergency Services in a large healthcare system or facility with 600+ beds, including recent/current Level 1 Trauma Center leadership [Required].
- Workforce Management: Proven experience overseeing large healthcare staffing bases of 200+ employees [Required].
- Licensure: Active Registered Nurse (RN) License [Required].
- Technical Skills: Proficiency with Epic EMR and Microsoft Office Suite (Excel, Power BI) [Required].
- Key Attributes: High executive presence, strong conflict-resolution skills, independent decision-making, and the ability to hit the ground running in a fast-paced environment.
