Requisition number
199634E
Date posted
06/01/2026
Leader, Patient Safety, Quality & AccreditationQuality Safety
Vancouver, BC
Reporting to the Director/Manager, Quality, Patient Safety, and Accreditation, the Leader assists the Director/Manager with planning, implementing, coordinating, and monitoring quality improvement and patient safety initiatives focusing on maintaining an environment of continuous improvement. The Leader collaborates with quality and safety, clinical and administrative leaders and staff within and across PHSA programs to prioritize improvement projects, and develops, implements, monitors, and evaluates the processes.
What you'll do - In alignment with PHSA's North Star Priorities and the Coast Salish teachings, contribute to a culture of learning and continuous improvement by supporting and/or advancing initiatives within the Integrated Quality & Safety Strategy and participating in process improvement initiatives.
- Work with staff to develop, implement, and evaluate quality improvement and patient safety initiatives and/or indicators of quality outcomes and performance; plan, develop and implement Patient Safety and Quality Improvement (PS&QI) projects, education, initiatives and materials including evaluation and PS&QI sustainment tools and support PHSA initiatives to eradicate Indigenous specific racism and discrimination.
- Ensure quality and safety activities are in alignment with accreditation requirements. Provide accreditation education to program staff as required.
- Support the development, revision, and evaluation of practice support tools related to quality and patient safety and proactively educates staff on quality, patient safety and risk management activities.
- Lead retrospective reviews such as Root Cause Analysis, and/or prospective reviews (e.g., Failure Modes Effect Analysis), necessitated by safety events, critical incidents or process issues related to the program; monitor the culture of patient safety through methods such as reviewing patient safety culture survey results and creating action plans to lead improvements.
- Lead, facilitate, and participate in Quality Improvement (QI) education sessions and workshops to foster a culture of learning and continuous quality improvement.
What you bring Qualifications
- A level of education, training and experience equivalent to a Master's degree in Nursing, Health Administration, related health discipline or other relevant area. A minimum of 5 years of clinical practice in the program area. Additional experience in leadership and quality and safety.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Quality Safety contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging and Indigenous Cultural Safety.
- Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Knowledge and expertise in Quality Management, Performance Improvement, Patient Safety and Accreditation standards preferred. Working knowledge of legal, ethical, and clinical issues associated with standard of care practices, and Accreditation Canada requirements. Working knowledge of evaluation techniques and methodologies including statistical analysis methods and presentation of information. Demonstrated analytical and problem-solving skills with a global perspective in order to incorporate the organization's systems and strategies when developing viable solutions to program problems.
- Demonstrated deep understanding of their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Able to articulate and share this journey to motivate and inspire others.
- Demonstrated knowledge of the social, economic, political realities of settler-colonialism and impacts on Indigenous peoples in social and health contexts as well as knowledge and understanding of, and commitment to upholding legislative obligations and provincial commitments in the foundational documents: Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, and the Distinctions Based Approach.
Job Type: Regular Full-Time
Salary Range: $90,770 - $130,481. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Avenue, Burnaby BC V5C 6E3
Closing Date: Until Filled
Hours of Work: 08:30-16:30 (Monday to Friday)
Requisition #: 199634E
Attention current employees of PHSA: You must apply via your internal profile at http://internaljobs.phsa.ca The internal job posting expires on
June 8, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail
[email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant.
Please do not apply for the external job posting. If you have not yet set up an internal profile, please e-mail
[email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.
If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected]
