Regeneron Pharmaceuticals, Inc

Lead Workplace Services Coordinator

Regeneron Pharmaceuticals, Inc • $71K — $116K *
Tarrytown, NY 10591In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field
  • 5+ years of experience in reception, administration, or workplace services
  • Executive support or supervisory experience preferred
  • Proficient in Microsoft Office and calendaring systems
  • Valid driver's license and clear driving record

Responsibilities

  • Serve as primary contact at the Executive Suite reception
  • Manage switchboard calls and front-desk operations
  • Resolve complex service issues promptly or escalate as needed
  • Oversee processes for improved efficiency and service quality
  • Provide administrative support including calendar and travel management
  • Assist in planning and executing meetings and corporate events
  • Coordinate Board of Directors meetings including setup and catering

Benefits

  • Opportunity to lead front-of-house operations
  • Focus on creating high-touch guest experiences
  • Dynamic and fast-paced work environment
  • Potential for continuous improvement initiatives
  • Hands-on involvement in executive support and event planning
Full Job Description
As the Lead Workplace Services Coordinator, you will own front-of-house operations for the Executive Suite, ensuring every visitor, caller, and employee receives a seamless, high-touch experience. Reporting to the Associate Director, Workplace Services, you will coordinate reception, switchboard, help-desk, and conferencing functions while providing administrative support to the broader Workplace Services team and executive leadership. Acting as the primary point of contact for complex service requests, you will uphold service standards, drive continuous improvement, and maintain operational readiness-even during staff absences or critical site events.

Your leadership, customer-centric approach, and proficiency with scheduling and conferencing tools will keep day-to-day operations running efficiently and elevate the overall workplace experience. This role is ideal for a highly organized professional who excels in fast-paced environments and enjoys delivering an outstanding service.

A typical day includes the following:
  • Serve as the primary point of contact at the Executive Suite reception, greeting visitors and handling guest interactions
  • Operate the reception desk, handling switchboard calls, front-desk tasks, and help-desk inquiries
  • Act as the primary escalation point for complex service issues, resolving them quickly or routing them to the appropriate parties
  • Implement and supervise processes that improve efficiency, service quality, and front-of-house readiness
  • Provide calendar management, travel coordination, and administrative support to Workplace Services leadership
  • Assist the Associate Director with planning and executing executive meetings, town halls, and corporate events, including room bookings, A/V setups, and on-site support to ensure magnificent conference and meeting experiences
  • Support Board of Directors meetings by coordinating conference-room setup and catering; manage food presentation, post-meeting cleanup, and timely room reset
  • Handle ordering and inventory of kitchen and office supplies to ensure consistent availability
  • Prepare beverages, including coffee, for staff and meetings


This job might be for you if you:
  • Take pride in delivering outstanding customer service and creating welcoming guest experiences
  • Excel at balancing multiple priorities and remaining calm under pressure in a complex environment
  • Enjoy identifying process gaps and driving continuous improvement in workplace services
  • Communicate clearly and professionally with executives, colleagues, and external partners
  • Are highly organized, meticulous, and proactive in anticipating needs
  • Feel comfortable stepping in as a flexible teammate to cover conferencing services or emergency response situations


In order to be considered for this role, you must have:
  • Bachelor's degree and 5+ years of validated experience in reception, administration, or workplace services (executive support or supervisory experience is a plus)
  • Confirmed expertise with Microsoft Office, Outlook/Exchange calendaring, and room-booking/conferencing systems
  • Valid driver's license recognized by the State of New York, a clear driving record, and willingness to follow company fleet-safety requirements


Salary Range (hourly)
$34.47 - $56.20

About Regeneron Pharmaceuticals, Inc

Regeneron Pharmaceuticals is a biopharmaceutical company that discovers, develops, and commercializes pharmaceutical products for the treatment of serious medical conditions. The Company has therapeutic candidates in clinical trials for the potential treatment of cancer, eye diseases, and inflammatory diseases, and has preclinical programs in other diseases and disorders. The company’s product portfolio includes EYLEA, an aflibercept injection; ARCALYST, a rilonacept Injection for subcutaneous use; ZALTRAP for metastatic colorectal cancer; trap fusion proteins; and fully human monoclonal antibodies. On March 26, 2012, it was announced that Sanofi and Regeneron are in development with a new cholesterol drug which will help reduce cholesterol up to 72%. Regeneron Pharmaceuticals was founded in 1988 and is currently headquartered in New York, USA.

Regeneron Pharmaceuticals, Inc Careers

Join the innovative team at Regeneron Pharmaceuticals, Inc, a leading biotechnology company renowned for its commitment to science-driven solutions. This is an unparalleled opportunity to advance your career with a company at the forefront of medical breakthroughs and clinical research.

Work You’ll Do

At Regeneron Pharmaceuticals, Inc, you will collaborate with some of the brightest minds in the industry, engaging in work that directly contributes to the health and well-being of populations globally. Our diverse team of professionals is dedicated to pioneering developments in biotechnology through continuous innovation and rigorous research.

Explore Job Opportunities and Growth

Regeneron offers a variety of job opportunities that encourage professional growth and personal achievement. Whether you're seeking an entry-level position or a more senior role, you will find a path that aligns with your career ambitions and skills. Our supportive culture emphasizes leadership development and diversity training, ensuring every team member can thrive.

Internship Programs

Kickstart your career with a Regeneron internship. Our programs provide invaluable industry experience, mentoring from seasoned professionals, and opportunities to develop skills that are crucial in the biotech field. Interns at Regeneron gain hands-on experience, contributing to projects that matter.

Benefits and Culture

Choosing to work at Regeneron Pharmaceuticals, Inc means choosing a career that comes with competitive benefits designed to support you both professionally and personally. We offer comprehensive health benefits, retirement plans, and wellness programs. Our inclusive culture fosters an environment where every employee can flourish, driven by collaboration and mutual respect.

Innovation and Leadership

Lead the way in biotechnological innovation with Regeneron. Our leadership is constantly looking towards the future, investing in cutting-edge technology and research that pave the way for medical advancements. At Regeneron, leadership and innovation go hand in hand, creating a dynamic where breakthroughs are common.

Networking and Professional Development

Enhance your professional network and skill set through Regeneron’s extensive networking opportunities and ongoing professional development programs. We believe in nurturing our talent with advanced training sessions and regular workshops that cover the latest trends and technologies in the biotech industry.

Join Our Team

Discover the impact you can make in a career at Regeneron Pharmaceuticals, Inc. Search for open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and innovative team players.

Stay Connected

Keep up to date with the latest at Regeneron by following our careers blog. Gain insights from the experts and learn more about the exciting world of biotech at Regeneron Pharmaceuticals, Inc.

Prepare for Your Interview

Ready to join us? Prepare your resume and refine your interview skills to become part of a company that’s dedicated to changing lives. Personalize your job search and get tailored job alerts directly to your inbox, so you never miss an opportunity to be part of our team. At Regeneron Pharmaceuticals, Inc, your career is poised for tremendous growth and innovation. Explore the opportunities today and be part of a team that’s shaping the future of biotechnology.
Learn more about Regeneron Pharmaceuticals, Inc
Size
10,368 employees
Market Cap
$78.1 billion
Industry
Pharmaceuticals & Biotech
Net Income
$3.5 billion
Founded
1988
5 Year Trend
+27%
Revenue
$8.4 billion
NASDAQ
REGN
* Ladders Estimates

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