Lead Transportation Associate, Final Mile

QXO

$75K — $95K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in transportation, logistics, supply chain, or network optimization
  • Strong analytical skills with ability to turn data into actionable insights
  • Experience influencing cross-functional teams without direct authority
  • Familiarity with routing systems, TMS, or delivery platforms
  • Proven ability to improve cost, service, and operational performance

Responsibilities

  • Lead the design and performance of the final mile delivery network
  • Initiate improvements in route planning, capacity, and network design
  • Evolve the final mile operating model to optimize cost, speed, and service
  • Monitor KPIs such as on-time delivery and cost per stop
  • Analyze network data for cost reduction and service improvement
  • Drive the execution of delivery strategies in partnership with field leaders
  • Support the adoption and optimization of technology tools for delivery operations

Benefits

  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • PTO, company holidays, and parental leave
  • Paid training and certifications
  • Legal assistance and identity protection
  • Pet insurance
  • Employee assistance program (EAP)
Full Job Description
What you'll do:

You will Lead the design and performance of the final mile delivery network, combining strategy, analytics, and operational execution to drive cost efficiency, service excellence, and scalability. Partners cross-functionally to ensure delivery strategies are implemented effectively across the network.

Network Strategy & Optimization
  • Lead initiatives to improve route planning, capacity, and network design
  • Evolve the final mile operating model to balance cost, speed, and service
  • Support long-range capacity planning and peak readiness strategies
  • Build business cases for new delivery models (e.g., same-day, micro-fulfillment)

Performance Management & Analytics
  • Monitor and drive KPIs such as on time in full (OTIF), cost per stop, and miles per delivered order
  • Analyze network data to identify opportunities for cost reduction and service improvement
  • Translate insights into actionable plans to improve network performance and scalability

Operations Partnership & Execution
  • Partner with field and site leaders to ensure execution of delivery strategies at scale
  • Support implementation of routing, capacity, and delivery process improvements
  • Collaborate with Safety, Operations, and Customer teams to enhance delivery outcomes and reliability

Technology & Transformation
  • Drive adoption and optimization of routing platforms, TMS, and visibility tools
  • Improve delivery tracking, proof of delivery, and operational transparency
  • Support digital transformation initiatives across the final mile network

Cross-Functional Collaboration
    • Partner with Supply Chain, Technology, Customer Experience, and Environmental Health & Safety (EH&S) teams
    • Improve end-to-end delivery visibility and customer experience
    • Influence stakeholders to align on network improvements and strategic initiatives

What you'll bring:

  • 7+ years in transportation, logistics, supply chain, or network optimization
  • Strong analytical skills with ability to turn data into actionable insights
  • Experience influencing cross-functional teams without direct authority
  • Familiarity with routing systems, TMS, or delivery platforms
  • Proven ability to improve cost, service, and operational performance

Preferred
  • Experience in retail, e-commerce, parcel, or big & bulky delivery
  • Background in strategy, consulting, or transformation roles
  • Experience in high-volume delivery networks and network design

What you'll earn

  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • PTO, company holidays, and parental leave
  • Paid training and certifications
  • Legal assistance and identity protection
  • Pet insurance
  • Employee assistance program (EAP)


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