Lead Technical Trainer - ICT & Data Center Infrastructure

Service Global, Inc

$90K — $130K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in low voltage systems and structured cabling
  • Strong expertise in fiber optics installation and testing
  • Proficient in developing technical training curriculum and materials
  • Knowledge of ANSI/TIA and ISO/IEC standards
  • Preferred certifications include BICSI or FOA

Responsibilities

  • Design and develop technical training programs for cabling and data centers
  • Deliver engaging classroom and hands-on training sessions
  • Create instructor guides, student manuals, and practical assessments
  • Establish certification pathways and corporate training programs
  • Oversee field installation and quality assurance processes

Benefits

  • Access to continuous professional development opportunities
  • Work with cutting-edge technology and standards
  • Opportunity to influence technical training strategies
  • Collaborative and innovative work environment
  • Potential for leadership and mentoring roles
Full Job Description
We are seeking an experienced Technical Trainer to design, develop, and deliver industry-leading training programs for structured cabling, fiber optics, and data center infrastructure.
Technical Background:
  • Strong expertise in structured cabling, fiber installation, fusion splicing, OTDR/OLTS testing, MPO/MTP systems, cable pathways, rack and cabinet installation, labeling, testing, certification, troubleshooting, and QA/QC.
  • Strong knowledge of ANSI/TIA, ISO/IEC 11801, EN 50173, BICSI best practices, and FOA fiber optic standards.
  • BICSI, FOA, or equivalent international certifications preferred.
  • Manufacturer certifications (Corning, CommScope, Panduit, Leviton, Siemon, Fluke Networks, etc.) are a plus.
Work Experience:
  • 8+ years of experience in low voltage systems, structured cabling, fiber optics, and data center infrastructure.
  • Experience delivering hyperscale or enterprise data center infrastructure projects.
  • Experience developing technical curriculum, instructor guides, student manuals, hands-on labs, SOPs, practical assessments, videos, and LMS-based training.
  • Experience delivering classroom and hands-on technical training for technicians, foremen, supervisors, and quality inspectors.
  • Experience establishing technical training programs, certification pathways, or corporate training academies.
  • Experience performing or overseeing field installation, testing, commissioning, quality assurance, documentation, and customer acceptance.


Mandatory Skills

Technical Training Curriculum Development/Labs LMS Training/ QA/QC, Testing Commissioning/ Structured Cabling Fiber Optics/ Data Center Infrastructure/ Fiber Splicing, OTDR & OLTS Testing/ Leadership, Coaching & Mentoring/QA/QC

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