Lead Technical Product Manager — Digital Pharmacy

CenterWell Primary Care • $126K — $173K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7+ years in Product Management or similar roles delivering complex digital products
  • Experience managing complex product and engineering backlogs
  • Proficient in writing detailed user stories, acceptance criteria, and business rules
  • Strong technical fluency with APIs, services, and modern digital architectures
  • Experience collaborating with engineers and architects throughout product development
  • Background in building platforms or reusable capabilities for multiple products
  • Strong analytical skills for defining product outcomes and driving iterations

Responsibilities

  • Translate customer needs and market insights into product priorities and roadmaps
  • Collaborate with cross-functional teams to identify customer problems and define product hypotheses
  • Define MVPs and incremental releases for quick value delivery and continuous improvement
  • Maintain a prioritized, development-ready product backlog
  • Lead backlog refinement with Engineering to ensure clarity and readiness for delivery
  • Develop a strong understanding of systems and architectural patterns for Digital Pharmacy
  • Identify opportunities for reusable components and balance immediate delivery with future scalability

Benefits

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off, including personal holidays and parental leave
  • Short-term and long-term disability insurance
  • Life insurance and additional wellness opportunities
Full Job Description
The Lead Technical Product Manager, Digital Pharmacy, will lead the development of next-generation digital pharmacy experiences and the reusable technical capabilities that power them.

This is ahands-on technical product role spanning strategy through execution. The Lead Technical Product Manager will shape product direction, define and prioritize capabilities, maintain a healthy and executable product backlog, and partner directly with Engineering and Architecture throughout discovery and delivery.

Digital Pharmacy will serve as anincubator for new pharmacy capabilitiesrapidly testing and launching MVPs, learning from customer behavior and business outcomes, and evolving successful solutions into reusable components, services, APIs, and platform capabilities that can support multiple clients, channels, and pharmacy experiences.

We are looking for someone who can comfortably move betweenproduct strategy, customer experience, technical architecture, and detailed product executionsomeone who sees technical depth and delivery rigor as fundamental parts of great product management.

What You9ll Do


Product Strategy & Discovery

  • Translate customer needs, business opportunities, and market insights into clear product priorities, capabilities, and roadmaps
  • Partner across Product, Design, Engineering, Analytics, and business teams to identify customer problems, define product hypotheses, and determine the right opportunities to pursue
  • Define MVPs and incremental releases that allow us to deliver value, learn quickly, and continuously improve the product
  • Establish clear product outcomes and use customer insights, analytics, and operational data to inform prioritization and iteration

Own & Manage the Product Backlog

  • Translate product strategy, customer journeys, and experience designs into aclear, prioritized, development-ready backlog
  • Define features andwrite and refine user stories, acceptance criteria, and business ruleswith the level of detail required for Engineering to confidently begin development
  • Lead ongoing backlog refinement and grooming with Engineering, ensuring upcoming work is well understood, appropriately decomposed, prioritized, and ready for delivery
  • Maintain clear connections between product outcomes, capabilities, features, stories, dependencies, and releases
  • Identify edge cases, expected system behaviors, data requirements, integrations, technical dependencies, and non-functional requirements where appropriate

Partner Deeply with Engineering & Architecture

  • Develop strong working knowledge of the systems, APIs, services, integrations, data flows, and architectural patterns that enable Digital Pharmacy experiences
  • Participate actively in technical discovery, solution design, refinement, and delivery discussions
  • Partner with Engineering and Architecture to understand technical options and constraints, surface dependencies, challenge assumptions, and make informed product tradeoffs
  • Ensure technical decisions remain connected to the customer problem and intended product outcome

Build for Reuse & Scale

  • Think beyond the immediate feature or use case and identify opportunities to createreusable components, APIs, services, business rules, and platform capabilities
  • Partner with Engineering and Architecture to determine where capabilities should be standardized for reuse across multiple products, channels, clients, and pharmacy experience
  • Balance near-term product delivery with intentional investments in the technical foundations required for future scale

Incubate, Learn & Scale

  • Use Digital Pharmacy as an incubator to rapidly test new experiences and capabilities
  • Define the smallest meaningful MVP required to validate customer value, business value, or a product hypothesis
  • Partner with Analytics to establish measurement and learning plans and use product performance, customer feedback, and operational insights to inform subsequent iterations
  • Identify successful capabilities that should be hardened, standardized, and scaled for broader reuse

Drive Execution

  • Identify upstream and downstream dependencies early and work across teams to establish the sequencing required for end-to-end delivery
  • Validate that delivered capabilities meet the intended customer experience, business rules, acceptance criteria, and product outcomes
  • Continuously evolve the backlog based on what we learn through discovery, development, and production usage

Use your skills to make an impact

What We9re Looking For


We are looking for ahands-on technical product leader with strong systems thinking and exceptional product execution discipline.


The ideal candidate is equally comfortable discussing a customer problem, reviewing an experience design, walking through a system or architecture diagram, defining an API-enabled capability, and working directly with engineers to refine detailed user stories.


You bring:

  • 5-7+ years of experience in Product Management, Technical Product Management, Platform Product Management, or a similar role delivering complex digital products
  • Demonstrated experience owning and actively managing complex product and engineering backlogs
  • Strong experiencewriting detailed user stories, acceptance criteria, business rules, and product requirements
  • Strong technical fluency, including familiarity with APIs, services, integrations, data flows, system dependencies, and modern digital architectures
  • Experience partnering directly with engineers and architects throughout the product development lifecycle
  • Experience building platforms, shared services, or reusable capabilities that support multiple products, channels, clients, or experiences
  • Strong product discovery, MVP definition, backlog decomposition, prioritization, and iterative delivery skills
  • Ability to identify edge cases, dependencies, failure scenarios, and cross-system impacts
  • Strong analytical skills and experience defining product outcomes and using data to drive iteration
  • Ability to balance near-term delivery with longer-term scalability and platform strategy
  • Ability to bring structure and clarity to complex and ambiguous problems
  • Strong cross-functional communication and collaboration skills

Experience with healthcare, pharmacy, regulated digital products, or high-volume transactional platforms is preferred.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees9 ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$126,300 - $173,700 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 5Humana5) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-09-2026

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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