OverviewHybrid Remote - Candidates must be geographically located in or near King of Prussia, Pennsylvania with a willingness to travel up to 20% to customer sites in NYC, Upstate New York, and throughout New England. Candidates MUST HAVE reliable transportation. *This is a delivery / implementation / post-sales role.*As aLead Technical Delivery Architect (Networking / Security), you will be responsible for leading and mentoring a team of engineers that will plan, design, and implement enterprise IT solutions for our clients.
Your ImpactThe essential functions of this position include:
- Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
- Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions
- Engage various manufacturers and their engineering resources for design assistance and lab access
- Research, design and develop repeatable solutions for customer IT needs
- Assist in building and hiring professional services team, within assigned region
- Work with the Services Director to set training goals for each member of team
- Manage technical development and team satisfaction of employees
- Manage monthly internal training workshops for employees
- Provide input to the Services Director on employee reviews
- Assist the Services Director with resource management
- Build and maintain manufacturer/vendor relationships
- Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects
- Manage Quality Assurance (QA) of all projects within region
- Meet with key vendors to stay current on products and technologies
- Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX
- Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
- Pursue ongoing education and relevant certifications that enhance the Lead Technical Architect role
- Be available to meet customer IT needs and serve the Customer to ePlus' standards
Qualifications- 15+ years of hands-on experience in IT
- 5+ years of experience performing a Consultant or Architect role
- 4-year college degree or equivalent experience
- Network technologies - LAN, WAN, wireless, and security experience
- Cisco (plus Meraki), Palo Alto, and Fortinet experience
- Recent Cisco ACI, Nexus Data Broker/Dashboard, and DNAC experience
- Strong firewall experience with PA Prisma, PA Prisma Cloud, and/or Fortinet SD-WAN
- Outstanding soft skills and the ability to have difficult conversations both internal & with clients
- Excellent customer service skills, both in-person and over the phone
- Excellent presentation, communication and documentation skills.
- Strong documentation skills
- Strong business understanding including costing, P&L and pricing strategies
- Ability to think on your feet and come up with solutions quickly
Highly Desired Experience / Skills:- Juniper, Aruba, and Fortinet wireless experience
- Current CCIE Network
Position SpecificsThe initial base salary range for this position is expected to be between $150,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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Physical Requirements- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
