Lead Technical Analyst, Digital Asset Management

The Metropolitan Museum of Art

$90K — $100K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in computer science, library science or related field, or equivalent experience.
  • 3+ years of digital asset or content management experience required, experience with NetX platform is a plus.
  • Ability to edit and maintain XML system configuration files for DAMs.
  • Expertise with SQL Server for complex queries and SSRS reports.
  • Knowledge of XMP and other metadata schemas.

Responsibilities

  • Maintain the Museum's Digital Asset Management system and workflows.
  • Monitor data migration and synchronization between asset repositories.
  • Coordinate upgrades of DAMs in collaboration with IT.
  • Troubleshoot DAMs and integrate automations based on user feedback.
  • Gather, analyze, and evaluate system and user needs.

Benefits

  • Medical, dental, vision and life insurance
  • Optional matching 403(b) retirement plan with an outstanding employer match
  • Generous paid time off including annual leave and 13 Museum holidays
  • Long-term disability coverage
  • Access to free financial-planning services
Full Job Description
GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

As the Lead Technical Analyst, Digital Asset Management, you will have primary responsibility for the Museum's Digital Asset Management system (DAMs) and related workflows. You will facilitate the cataloging, discovery, dissemination, and long-term preservation of approximately 2 million digital assets including images of artwork, historic images of the Museum and its exhibitions, video and audio material related to the museum's daily activities and exhibitions, and other asset formats such as 3D and 360-degree video. You will be an active participant in the analysis, transfer, tracking and organization of digital collections used by internal staff and external constituents.

PRIMARY RESPONSIBILITIES & DUTIES:
  • Maintain the Museum's Digital Asset Management system, applying a strong understanding of content management, client server environments, database systems, web services, and security roles, and applying knowledge of a variety of image, audio and video formats.
  • Monitor data migration and synchronization tasks between various asset and data repositories.
  • Coordinate and participate in DAMs upgrades in collaboration with the Museum's IT function.
  • Troubleshoot the DAMs and extend integrations and automations in response to user requirements and ongoing product development.
  • Gather, review, analyze, and evaluate system and user needs. Assist in the development and deployment of solutions based on user requirements.
  • Oversee assigned local collections and other special projects and their workflows for processing within the DAMs. Streamline acquisitions, deployments and conversions of multimedia content.
  • Collaborate with stakeholders and other specialists to review and configure DAMs metadata and workflow processes. Contribute to system integrations and enhancements, including task automation, reporting, and other digitization procedures.
  • Provide direct support and training to general and power users.
  • Design, develop, and maintain reports for the Museum's DAMs, such as production workflows, digital rights management, and licensing activities.
  • Act as main technical contact for the IT department and DAMs vendor(s).
  • Create and maintain up-to-date technical documentation for the DAMs and adjacent systems and workflows.
  • Other duties as assigned.


REQUIREMENTS & QUALIFICATIONS:
  • Bachelor's Degree in computer science, library science or related field, or equivalent work experience.
  • 3+ years of digital asset or content management experience required. Experience with the NetX platform is considered a plus.
  • Technical skills:
    • Ability to edit and maintain library of DAMs XML system configuration files.
    • Expertise with SQL Server, including complex SQL queries and creating SSRS reports.
    • Ability to edit and maintain external scripts using EXIFtool and ImageMagick.
    • Knowledge of XMP and other metadata schemas.
    • Understanding of REST and web service APIs for accessing DAMs and external data sources.
    • Knowledge of digitization processes for content, including digital image capture and scanning, image, audio and video formats and codecs, file conversion and archiving, data mining and harvesting, and metadata taxonomies.
  • Experience and/or interest in digital preservation and digital preservation workflows.
  • Strong communication skills, including the ability to collaborate with staff at all levels across the institution and with outside organizations and vendors.
  • Other skills not required but considered a plus:
    • Experience with Windows Server, Jira, Elastic, and enterprise Java applications.
    • Knowledge of IIIF APIs.
    • Experience with collections information systems, especially TMS by Gallery Systems.


COMPENSAITON RANGE:
  • Pay Range: $90,000 - $100,000

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate's experience, education, special licensing or qualifications, and other factors.

Visa Sponsorship

Visa sponsorship is not available for this position.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. "Commuting distance" means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the "Tri-state and PA" areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.
  • Medical, dental, vision and life insurance
  • 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
  • Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
  • Long-term disability coverage
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
  • Commuter benefits (pre-tax income for parking or mass transit expenses)
  • Free financial-planning services
  • Financial assistance for relevant coursework, seminars, and training programs
  • 25% discount for staff in Museum shops
  • A subsidized staff cafeteria
  • Access to the Museums Council pass, which grants free admission to various museums and cultural institutions


We recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.

Similar Jobs

More Jobs at The Metropolitan Museum of Art

More Information Technology Jobs

Find similar Lead Technical Analyst, Digital Asset Management jobs: