Wells Fargo

Lead Systems Operations Engineer

Wells Fargo$119K — $187K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Systems Engineering or Technology Architecture experience
  • 3+ years troubleshooting across applications and infrastructure
  • 3+ years with cloud platforms like Redhat OCP, GCP
  • 3+ years experience with Java based applications
  • 3+ years experience with observability tools (Splunk, AppDynamics, Grafana)

Responsibilities

  • Lead high-impact technology initiatives and provide systems consultation
  • Participate in planning computer systems and network infrastructure
  • Review technical challenges and escalated support issues
  • Make decisions on technical enhancements
  • Consult with engineering on design changes and process controls
  • Collaborate with peers to resolve systems support issues
  • Monitor application performance and proactively address problems

Benefits

  • Hybrid work schedule offered
  • Strong focus on innovation and continuous improvement
  • Supports a portfolio of strategic products and applications
Full Job Description

About this role:

Wells Fargo is seeking a Lead Systems Operations Engineer within its technology Digital Platform Engineering group. This role will support the platform for ECM Center of Excellence Delivery teams for production support of multiple critical applications. The position is responsible for supporting a portfolio of strategic products and applications across Run Operations, Site Reliability Engineering (SRE), and DevOps functions. Additional information about career opportunities and lines of business at Wells Fargo is available at wellsfargojobs.com.


In this role, you will:

  • Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams

  • Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area

  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems

  • Make decisions on technical changes and enhancements

  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives

  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

  • Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.

  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems.

  • Make decisions on technical changes and enhancements.

  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives. Review and provide inputs on NFRs (non-functional requirements)

  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals.

  • Monitor application and system performance and proactively address issues.

  • Troubleshoot and resolve issues related to deployments, builds, and system integrations


Required Qualifications:

  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 3+ years of experience troubleshooting environments across the entire ecosystem (i.e. applications to infrastructure), identifying root cause, fixing, and documenting problems, and implementing preventive measures. Experience supporting technical efforts to design, build, and deploy cloud applications at the direction of lead architects, including largescale data processing.

  • 3+ years experience with cloud platforms (Redhat OCP, GCP etc.)

  • 3+ years experience with focus on Java based applications.

  • 3+ years experience with observability tools like Splunk, AppDynamics, Grafana etc.


Desired Qualifications:

  • Knowledge and experience in leading L2/L3 production support functions and troubleshooting issues.

  • Knowledge of DevOps principles and practices and experience with continuous integration deployment pipeline.

  • Strong scripting skills and automation mindset

  • Experience with containerization tools (Docker, Kubernetes).

  • Experience with OCP, Java, and Observability tools as well as performance monitoring and log management tools.

  • Hands-on experience with CI/CD tools (e.g., Jenkins, Harness, GitLab CI, Bamboo, Azure DevOps).

  • Organized & structured in driving highly matrixed deliverables across cross functional teams and ability to quickly connect dots and troubleshoot issues

  • Experience with SRE practices.

  • Knowledge of ServiceNow, OS (Windows/Unix), DBs, load-balancing & auto-scaling solutions/patterns, network communications.

  • Good communication skills and ability to drive adoption of enterprise capabilities, tools, and innovation improving availability in a multi-app ecosystem by evolving observability, monitoring, logging, synthetic monitoring, and chaos engineering.


Job Expectations:

  • This position is not eligible for Visa sponsorship or transfer of visa

  • This position offers a hybrid work schedule

  • Relocation assistance is not available for this position

Locations :

  • 300 S Brevard St., Charlotte, NC

  • 2600, S Price Rd. Building B, Chandler, AZ

  • 401 W Las Collinas Blvd., Dallas, Texas

Pay range:

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

For above posted locations - 119,000.00 - 187,000.00 USD Annual

Benefits:

Posting End Date:

07 Aug 2026

*Job posting may come down early due to volume of applicants.

    Posting End Date:

    6 Aug 2026

    *Job posting may come down early due to volume of applicants.

    About Wells Fargo

    Wells Fargo Careers

    Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

    Work You’ll Do

    At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

    Explore a Multitude of Career Paths

    Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

    Internship Programs

    Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

    Professional Growth and Development

    We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

    Benefits and Rewards

    Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

    Join Our Team

    Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

    Stay Connected

    Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

    Networking and Innovation

    At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

    Empower Your Career

    Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
    Learn more about Wells Fargo
    Size
    246,577 employees
    Market Cap
    $155.2 billion
    Industry
    Net Income
    $3.3 billion
    Founded
    1852
    5 Year Trend
    -5.9%
    NASDAQ

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