Qualifications:Required Qualifications- Demonstrated experience in project financial management, forecasting, and operational delivery within a services, staffing, or professional services environment.
- Strong understanding of project financials, utilization management, and reporting controls.
- Proven ability to mentor peers, manage complexity, and resolve issues independently with limited supervision.
- High attention to detail, strong judgment, and ability to prioritize effectively in a dynamic environment.
- Strong communication skills and ability to influence without formal people management authority.
Preferred Qualifications- Prior experience coaching or providing operational leadership to peers or junior team members in an operational or financial role.
- Experience supporting multiple stakeholders across cross-functional teams and organizations, such as Sales, Delivery, and Finance.
- Familiarity with reporting automation, dashboards, or process improvement initiatives
The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
- Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.
Lead Staffing Project Analyst What will you be doing?Role OverviewThe Lead SPA serves as the primary operational enablement and execution leader within the SPA organization supporting different USA regions. This role provides experienced, hands-on oversight of complex financial and operational activities while acting as the first escalation point, mentor, and coach for SPAs.
Lead SPAs ensure consistent application of SPA standards, proactive issue resolution, and high-quality delivery across projects - enabling SPA Managers to focus on strategic leadership, workforce planning, and stakeholder alignment. The Lead SPA is expected to balance direct project work with coaching, oversight, and operational governance responsibilities.
Responsibilities:Operational Leadership & Execution- Lead and own execution of complex, high-risk, and/or non-standard projects, ensuring financial accuracy, compliance, and reliable delivery.
- Provide day-to-day operational oversight across SPA portfolios to ensure project health, forecasting accuracy, and timely issue resolution.
- Monitor project health indicators and proactively identify risks, trends, or issues requiring intervention.
- Ensure consistent use of SPA tools, reporting standards, and governance practices across the team.
First-Line Escalation & Problem Solving- Serve as the primary escalation point for SPAs on project, financial, or process-related issues.
- Independently resolve complex issues within defined authority, escalating appropriately when broader leadership decisions or cross-functional coordination are required.
- Identify root causes of recurring issues and drive corrective actions or process improvements.
- Partner with SPA Managers on escalations requiring broader decision-making, risk management, or cross-functional alignment.
Coaching, Mentorship & Quality Control- Coach, mentor, and support SPAs through real-time guidance and feedback, strengthening problem-solving capabilities and professional confidence.
- Conduct quality reviews on forecasting, billing, reporting, and financial controls to ensure consistency and accuracy.
- Support onboarding and ongoing skill development for SPAs joining the team.
- Act as a role model for "what great looks like" in SPA execution, professionalism, and stakeholder communication.
Process Standardization & Continuous Improvement- Drive process standardization across regions and accounts by reinforcing best practices and identifying efficiency opportunities.
- Support adoption of automation, reporting enhancements, and tooling improvements aligned to the modernization roadmap.
- Collaborate with peer Lead SPAs and SPA Managers to share insights, improve consistency, and scale improvements across the organization.
Stakeholder Support & Collaboration- Partner with cross-functional stakeholder teams to support accurate and timely financial and project reporting.
- Proactively communicate risks, trends, and issues impacting project performance or delivery outcomes.
- Reinforce stakeholder trust and credibility through consistent follow-through and operational rigor, building strong relationships throughout the organization.
