Lead Specialist, SAP Engagement Delivery Lead

KPMG

$108K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in SAP S/4HANA functional modules, with at least 3 years in a leadership role.
  • Bachelor's degree required.
  • Deep expertise in ATR, OTC, and STP with integration knowledge of BTP.
  • Experience in managing financial operations and providing post-production support for complex processes.
  • Strong leadership skills with a proven track record of managing onshore/offshore teams.
  • Excellent communication, analytical, and problem-solving skills.
  • Eligible to work in the U.S. without visa sponsorship.

Responsibilities

  • Lead and manage end-to-end SAP enterprise business process services.
  • Act as the primary escalation contact for complex operational and client issues.
  • Oversee financial operations related to order-to-cash processes.
  • Collaborate with Finance for period-end close and compliance support.
  • Manage onshore/offshore teams for Level 2/3 SAP support.
  • Oversee incident, problem, change, and release management processes.
  • Maintain a professional and respectful work environment.

Benefits

  • Comprehensive medical and dental plans.
  • Vision coverage and life/disability insurance.
  • 401(k) savings plan options.
  • Robust personal well-being benefits for mental health support.
  • Structured Personal Time Off and holiday breaks each year.
  • Observance of standard holidays as per company calendar.
Full Job Description
KPMG is currently seeking a Lead Specialist, SAP Engagement Delivery Lead to join our Managed Services practice. Responsibilities: - Lead end-to-end delivery for SAP enterprise business process managed services workstreams (e.g., STP, ATR, OTC), ensuring consistent execution against SLAs, KPIs, and contractual expectations while driving operational excellence and continuous improvement initiatives. - Serve as the primary escalation point for complex functional, operational, and client issues; guide structured problem resolution and standardization across SAP STP, ATR, and OTC business process domains. - Oversee order-to-cash and financial operations processes spanning order capture, billing, invoicing, receivables, collections, financial postings, reconciliations, and support for Account to Report (ATR) activities. - Partner with Finance stakeholders to support period-end close, audit readiness, compliance requirements, and operational risk mitigation. - Manage onshore/offshore functional teams responsible for Level 2/3 SAP support, including talent development, coaching, knowledge transfer, solution quality reviews, and delivery planning. - Govern incident, problem, change, and release management processes including enhancement intake prioritization, roadmap planning, and oversight of FUT, SIT, and UAT testing cycles. - Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment. Qualifications: - Minimum five years of recent experience in SAP S/4HANA functional modules; minimum three years of recent experience in a Manager, Delivery Lead, or Service Delivery leadership role supporting SAP S/4HANA clients. - Bachelor's degree from an accredited college or university is required. - Deep functional expertise in ATR, OTC, and STP areas and integration with BTP teams. - Proven experience delivering managed services (AMS) or post-production support, including financial operations, invoicing, receivables, collections, and complex financial process support. - Demonstrated leadership of distributed onshore/offshore teams with strong client-facing communication, operational governance, and risk management capabilities. - Excellent verbal/written communication, analytical, and presentation skills, with the ability to balance operational delivery and strategic continuous improvement initiatives. - Travel may be required as needed for client or business demands. - Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M132ADV_3_26

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