Minimum of five years of ITSM or ServiceNow Development experience; U.S. Federal government consulting experience preferred
Bachelor's degree from an accredited college/university
Experience in a Professional Services environment engaging with executive stakeholders and solution architects
Superior verbal and written communication skills, adaptable to varying stakeholder levels
Proven experience in business analysis, requirements gathering, and designing solutions on the ServiceNow platform
Experience with ITSM processes and functional areas like CSM, HR, SecOps, ITOM, ITBM
Proficient in scripting on the ServiceNow platform using JavaScript and familiar with UI technologies like HTML, CSS, and Angular JS
Ability to travel as required for firm engagements
Responsibilities
Define technical solutions at an architectural and design level to address client business problems
Assist in defining project scope and estimating level of effort
Maintain expert knowledge of the ServiceNow platform and its products
Lead projects or work streams on KPMG ServiceNow engagements, ensuring alignment with business outcomes
Perform configuration, integration, and custom programming for ServiceNow implementations as needed
Collaborate with project teams to provide guidance, quality assurance, and leadership throughout the development lifecycle
Benefits
Opportunity to work on high-impact projects with leading clients
Access to ongoing professional development and training
Collaborative work environment with a focus on innovation
Potential for career advancement within a reputable firm
Flexible work arrangements to support work-life balance
Full Job Description
Responsibilities:
Define at an architectural and design level of detail, technical solutions aligned with our client's business problems
Assist with scope definition and level of effort estimation
Maintain expert knowledge of the ServiceNow platform and products
Serve as a project, work stream, or technical lead on KPMG ServiceNow engagements and design, document, and communicate solution design(s) aligning to desired Business outcomes
Assist with performing configuration, integration, custom programming, and other hands-on technical activities in relation to the implementation of ServiceNow, as required
Work in conjunction with Project Team(s) to assist with technical activities providing guidance, recommendations, quality assurance, and leadership throughout the development lifecycle
Qualifications:
A minimum of five years of ITSM or ServiceNow Development experience; U.S. Federal government consulting experience preferred
Bachelor's degree from an accredited college/university
Experience in a Professional Services environment engaging with executive stakeholders, solution architects and extended program teams
Superior verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels and is self-motivated / self-directed - capable of multi-tasking and accepting change both in tasks and schedule
Ability to delegate work and coordinate team tasking and activities and proven experience in business analysis, requirements gathering, and designing and implementing solutions on the ServiceNow platform
Experience with the ITSM processes or in the following functional areas: CSM, HR, SecOps, ITOM, ITBM and a fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Experience with scripting in the ServiceNow platform using JavaScript: Business Rules, Client Scripts, UI Actions, UI Pages, etc. and with user interface (UI) technologies including: HTML, CSS, and Angular JS
Ability to travel as required to support firm engagements
Applicant must possess or be eligible for a U.S. Government clearance
