Job Description

This role will serve as a technical lead in partnership with our platform engineer and cross-functional engineering teams to advance Wellmark's Marketing Technology ecosystem. The marketing platform leverages AWS-based services and best-in-class SaaS solutions to deliver enterprise capabilities including content management, digital asset management, customer journey personalization, customer journey analytics, and workflow management.

As a Lead Software Engineer, you will provide technical leadership to ensure the marketing technology platform is scalable, secure, and aligned with enterprise standards. You will drive design decisions, mentor engineers, and influence platform strategy while remaining hands-on in key implementations.

Responsibilities include leading infrastructure design and automation efforts, defining environment strategies, and ensuring platform reliability, performance, and scalability. You will oversee CI/CD pipeline strategy, release governance, and operational excellence, while promoting best practices in security, compliance, and monitoring. In addition, you will play a critical role in incident management, root cause analysis, and continuous improvement initiatives.

This role also partners closely with marketing stakeholders to shape the roadmap and evolution of the platform, championing innovation and modern engineering practices to deliver high-quality, business-driven solutions.

Qualifications

Preferred:

• Experience with Adobe Experience Manager
• Experience as an informal or formal technical leader
• Experience working within an Agile team environment
• Proficiency in Node.js and client-side JavaScript
• Full Stack Development Experience
• Knowledge of AWS services design patterns, CDK a plus
• Understanding of web performance optimization techniques
• CI/CD and Unit Testing

Required:

• Bachelor's degree in Computer Science, MIS, or related field of study and at least 5 years of development experience (ex. Angular, NodeJS, Python, C++, .NET, Java, SQL) OR 9 years of related and applicable experience.
• Strong analytical problem-solving skills. Accuracy and high attention to detail. Previous experience troubleshooting and developing creative technical solutions. Ability to provide innovative solutions to complex issues.
• Demonstrated experience in software development lifecycle methodologies.
• Demonstrated ability to communicate with and coach/mentor team members, while setting an example in maintaining a positive attitude, staying calm under pressure, being approachable, and respectful and taking responsibility for failures.
• Big picture thinker with the ability to translate the value of the Wellmark as a Service (WaaS) strategy to company strategy when making design and development decisions.
• Demonstrated, strong ability to gather information, perform necessary research needed for root cause analysis, problem definition and formulation, recommend solution implementation, verification, and ongoing optimization, using data to support recommendations.
• Demonstrated ability to build relationships to reach outcomes that gain the support and acceptance of all parties. Ability to communicate key information in a timely manner to the appropriate stakeholder audience with the ability to adjust communication style that will best suit the audience.
• Ability to thrive in fast-paced environment with changing priorities. Excellent organizational skills. Strong time management skills with the ability to set and meet established timeframes with little direction, while assuring data and information integrity.
• Eagerness to learn and stay current on industry trends and have a continuous learning mindset.
• Ability to collaborate and work as a team to accomplish goals and/or solve problems. Ability to earn trust and respect from peers, leadership, and stakeholders. Ability to learn by actively listening and applying coaching feedback.
• Ability to lead, support and work within a diverse development team model including global staffing, crowd sourcing, etc.

Additional Information

a. Lead system development and engineering for highly complex programs. Coordinate the preparation, coding, testing, and debugging of complex programs; including the analysis and development of workflows that utilize emerging technology and meet and exceed Wellmark's evolving business needs.

b. Serve as subject matter expert in the implementation of innovative and cost-effective business solutions for multiple applications and systems utilizing information technology, business, and industry trends.

c. Provide leadership, training, and guidance to others on the team in the gathering of information, necessary research needed for root cause analysis, problem definition and formulation, solution implementation, verification, and ongoing optimization. Ensure analysis of defects to find root cause and guide others in the identification of potential improvement opportunities.

d. Mentor, guide and problem-solve with other technology areas in the development and implementation of solutions, including how to use new or enhanced software/applications.

e. Coordinate with company resources to accomplish integration of products and processes and complex solutions. Provide timely and accurate results, and exceptional customer service.

f. Utilize established relationships with Wellmark leaders and acts as a primary consultant on business status, issues, process improvements and technology enhancements or capabilities.

g. Participate in project proposals, estimates and proof-of-concept activities as needed.

h. Maintain awareness of industry's best practices and standards and proactively participates in industry/knowledge reference groups relative to role. Provide direction for enterprise standards. Conduct code reviews and monitor standard adherence.

i. Other duties as assigned.

All your information will be kept confidential according to EEO guidelines.