Wells Fargo

Lead Site Reliability Engineer

Wells Fargo$125K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Systems Engineering or Technology Architecture
  • 4+ years of experience in production support or Site Reliability Engineering (SRE)
  • 3+ years of hands-on experience with observability platforms like Grafana or Splunk

Responsibilities

  • Lead production operations across multiple data products
  • Act as technical escalation lead for critical incidents
  • Drive observability maturity across applications
  • Ensure runbook quality and operational documentation completeness
  • Partner with AppDev teams to enforce reliability and supportability standards
  • Lead problem management including trend analysis
  • Govern change management for risk-aware deployments

Benefits

  • Opportunity to impact operational excellence in data products
  • Mentorship and technical leadership opportunities
  • Cross-functional collaboration to enhance professional development
  • Engagement in incident management and resilience practices
Full Job Description

About this role:

We are seeking a highly motivated Lead Engineer to drive operational excellence, reliability, and support readiness across a portfolio of data products and platforms. This role combines Site Reliability Engineering (SRE) practices and cross-functional collaboration to ensure stable, resilient, and supportable solutions.

In this role, you will:

  • Lead production operations across multiple data products.
  • Act as technical escalation lead for critical incidents, driving triage, resolution, and RCA closure
  • Drive observability maturity across applications (metrics, logging, alerting, dashboards)
  • Ensure runbook quality, support readiness, and operational documentation completeness
  • Partner with AppDev teams to enforce supportability, reliability, and release readiness standards
  • Lead problem management including trend analysis and permanent fix tracking
  • Govern change management ensuring risk-aware deployments and production stability
  • Mentor engineers and drive cross-training to improve team coverage and resiliency

Required Qualifications:

  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of strong experience in production support, SRE, or platform engineering in enterprise environments
  • 3+ years of hands-on experience with observability platforms such as Grafana, Splunk, AppDynamics, or similar monitoring and analytics tools.

Desired Qualifications:

  • Knowledge of Google Cloud Platform (GCP) services, including Airflow (Cloud Composer), BigQuery, and cloud-native operational practices.
  • Strong understanding of reliability engineering concepts, service-level objectives (SLOs), monitoring strategies, and production support processes.
  • Strong collaboration with cross-functional teams (AppDev, Infra, Business stakeholders)
  • Experience supporting data pipelines and event-driven architectures.
  • Google Cloud Professional Data Engineer Certification.
  • Experience supporting Airflow data pipelines.
  • Familiarity with CI/CD, Infrastructure as Code, and cloud-native operational practices.
  • Proven ability to lead high-severity incidents with effective stakeholder communication and executive reporting.
  • Strong expertise in root cause analysis, problem management, and operational excellence practices.
  • Strong understanding of reliability engineering concepts, service-level objectives (SLOs), monitoring strategies, and production support processes.
  • Strong collaboration with cross-functional teams (AppDev, Infra, Business stakeholders)
  • Demonstrate strong ownership, accountability, and a customer-first mindset.
  • Continuously identify opportunities to improve reliability, supportability, and operational efficiency.
  • Drive outcomes with urgency in a fast-paced, mission-critical environment.
  • Influence cross-functional teams across platform, infrastructure and data engineering.
  • Provide technical leadership, mentorship, and coaching

Job Expectations:

  • Participate in on-call rotations and provide leadership during major production incidents.
  • Position will require onsite presence at one of the posted location
  • Relocation assistance is not available for this position.
  • Visa Sponsorship is not available for this position

    Posting End Date:

    2 Aug 2026

    *Job posting may come down early due to volume of applicants.

    About Wells Fargo

    Wells Fargo Careers

    Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

    Work You’ll Do

    At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

    Explore a Multitude of Career Paths

    Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

    Internship Programs

    Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

    Professional Growth and Development

    We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

    Benefits and Rewards

    Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

    Join Our Team

    Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

    Stay Connected

    Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

    Networking and Innovation

    At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

    Empower Your Career

    Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
    Learn more about Wells Fargo
    Size
    246,577 employees
    Market Cap
    $155.2 billion
    Industry
    Net Income
    $3.3 billion
    Founded
    1852
    5 Year Trend
    -5.9%
    NASDAQ

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