OpenText

Lead Site Reliability Administrator

OpenText$118K — $168K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • MS/BS in Computer Science; certifications on GCP/AWS preferred
  • Deep understanding of Linux systems
  • Experience with virtualization technologies (e.g., VMware) and storage backends (e.g., NetApp)
  • 5+ years of software engineering or operations experience focusing on cloud and container technologies
  • Proficiency in scripting languages like Python, PowerShell, or Bash; Golang experience preferred
  • Strong Ansible and Terraform coding skills
  • Familiarity with monitoring tools such as SolarWinds, NewRelic, and Prometheus/Grafana.

Responsibilities

  • Run software applications on cloud infrastructure (public and private)
  • Plan, test, and implement monitoring, alerting, and observability solutions
  • Deploy, manage, and optimize application containers and their security
  • Advance automation and security for cloud and container applications
  • Develop standards, policies, and best practices documentation
  • Automate solutions in alignment with ITIL and change management procedures
  • Participate in off-hours troubleshooting and on-call shifts as required.

Benefits

  • Comprehensive benefits package supporting physical, emotional, and financial wellbeing
  • Vacation entitlement and paid time off
  • Flexible working conditions and emphasis on work-life balance.
Full Job Description
YOUR IMPACT
An SRE bridges the gap between traditional software engineering and operations to create highly scalable and fault-tolerant systems. At OpenText, the Site Reliability Administrator position is part of the technical team that involves complete ownership of containerized platform delivery including administration and management of the OpenText containerized infrastructure stack for our worldwide customers. You will be joining a growing team that provides world-class operational support including hands-on troubleshooting and administration to a variety of enterprise customers. This hands-on role will focus on designing, maintaining, and troubleshooting software features and solutions as well as hardening processes for cloud environments and container-based applications.
WHAT THE ROLE OFFERS
• Running software applications on containerized public and private cloud infrastructure
• Planning, testing, and implementing solutions for the monitoring, alerting, and observability of platform services. We are shifting towards proactive, log-based monitoring from event-based monitoring, in-depth knowledge in this realm is appreciated.
• Deployment, management, and optimization of application containers and their security with tools such as Prisma Cloud (RedLock/Twistlock), etc
• Build methods to advance automation and security for cloud and container-based applications to realize DevSecOps CI/CD pipelines.
• Understanding of Kubernetes, Docker, GitOps, Ci/CD pipelines, IaC, PaaS
• In-depth understanding of hyperscales like GCP and AWS
• Developing standards, policies, and procedures as well as best practices documentation.
• Automating solutions to follow ITIL and change management procedures within OpenText

WHAT YOU NEED TO SUCCEED
• Ms/BS in Computer Science, some certification on GCP / AWS preferred.
• Deep understanding of Linux systems and experience with virtualization technologies (like VMware) and storage backends (like Netapss) preferred.
• Experience on GitOps based deployments and tools (ACM, ArgoCD, Gitlab CD, Tekton, etc)
• Proven experience in automating infrastructure via code.
• Minimum of 5 years of software engineering or operations experience with a focus on Cloud development and container technologies.
• Proficiency in a scripting language such as Python, PowerShell, or Bash. Some experience in Golang is preferred.
• Strong ansible and terraform coding skills.
• Experience with monitoring tools like SolarWinds, NewRelic, Zabbix, Prometheus/Grafana, Kiali, etc
• Experience with containers and knowledge of Kubernetes in multiple flavors, k8s, Bosh CFCR, GKE, EKS, etc.
• Be able to participate in off-hours troubleshooting / On-call shifts, if and as required.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $118,000 - $168,000; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. The company is headquartered in Waterloo, Ontario, Canada. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims to help customers digitize their operations and optimize their information management processes. The company has made several acquisitions over the years to expand its product offerings and customer base. OpenText has a global presence with offices in North America, Europe, Asia, and Australia.
Learn more about OpenText
Size
14,300 employees
Market Cap
$7.8 billion
Industry
Founded
1991
5 Year Trend
+8.8%
NASDAQ

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