AT&T

Lead Scrum Master

AT&T$143K — $215K *
Plano, TX 75025In-Person
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science with over 5 years of experience in software development and solution architecture.
  • Proficiency in AI productivity tools like Microsoft Copilot and GenAI for enhancing documentation and communications.
  • Deep understanding of telecom industry standards, business processes, and technology solutions.
  • Expertise in gathering, documenting, and analyzing complex business and technical requirements.
  • Proven leadership in Agile methodologies, including writing and managing product backlogs and sprint planning.
  • Exceptional communication skills for conveying technical concepts to both business and IT audiences.
  • Experience with technical reviews and maintaining documentation repositories, ideally in business process optimization.

Responsibilities

  • Guide and mentor teams, establishing standardized Agile practices and resolving escalations.
  • Drive Agile maturity by assessing and improving team processes and ceremonies.
  • Facilitate Scrum events, ensuring effective time management and outcomes in complex settings.
  • Proactively remove impediments and manage dependencies across teams.
  • Enable predictable delivery through prioritized collaboration with Product Owners and engineering leaders.
  • Track and communicate delivery metrics to stakeholders, providing insights and updates.
  • Promote quality and operational excellence by aligning test strategies and maintaining feedback loops.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • At least 23 days of vacation and 9 paid holidays annually
  • Paid Parental and Caregiver Leave
  • Adoption reimbursement
  • Disability benefits
  • Life and accidental death insurance
  • Employee assistance programs (EAP)
  • Extensive wellness programs
  • Employee discounts on AT&T products and services
Full Job Description
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

The Lead Scrum Master acts as a crucial link between Business, Network, and IT, guiding teams, mentoring, and standardizing practices to ensure smooth integration across systems.

This role drives operational excellence and business transformation through Agile maturity, effective dependency management, impediment removal, and facilitation of scrum events, while proactively communicating with stakeholders and supporting impact across the organization.

What You'll Do

  • Guide and mentor teams, set standardized Agile practices, and resolve escalations across the organization.


  • Drive Agile maturity by assessing team progress, identifying improvement areas, and implementing enhancements in ceremonies, metrics, and working agreements.


  • Facilitate essential Scrum events-Sprint Planning, Daily Scrum, Reviews, and Retrospectives-especially for complex or multi-team work to ensure effective outcomes and time management.


  • Remove impediments and manage cross-team dependencies, proactively unblocking teams and coordinating risks across products and platforms.


  • Enable predictable delivery by partnering with Product Owners and engineering leaders to prioritize tasks, increase throughput, and stabilize commitments.


  • Track and interpret delivery metrics (velocity, cycle time, throughput, defects), communicate insights, and provide transparent progress and risk updates to stakeholders.


  • Promote operational excellence and quality by reinforcing readiness and release standards, aligning test strategies, and maintaining incident/defect feedback loops.


  • Collaborate with key stakeholders, including Product, Network, Business, DevOps, and Testing teams, to clarify requirements and align priorities for organizational success.


What You'll Bring:

  • Bachelor's degree in Computer Science and a strong foundation in software development and solution architecture, with over 5 years of progressive experience.


  • Skilled in using AI productivity tools such as Microsoft Copilot and other GenAI assistants to enhance documentation, requirements analysis, and stakeholder communications.


  • Extensive knowledge of telecom industry standards, business processes, and technology solutions.


  • Proven expertise in gathering, documenting, and analyzing complex business and technical requirements.


  • Demonstrated leadership in Agile environments, including product backlog management, sprint/release planning, and mentoring teams.


  • Excellent communication skills, able to clearly convey technical concepts to both business and IT audiences.


  • Experience in conducting technical reviews and maintaining documentation repositories, with preferred background in end-to-end business process optimization and IT portfolio management.


Our Lead Scrum Master, earns between $143,800-$215,800 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available) and AT&T phone.


#LI-Onsite - Full-time office role-

Ready to join our team? Apply today.

Weekly Hours:
40

Time Type:
Regular

Location:
USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano Pkwy

Salary Range:
$143,800.00 - $215,800.00

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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