Requisition number
204851E
Date posted
09/28/2026
Lead, Replenishment and Distribution, Supply ChainReplenishment and Distribution
Cranbrook, BC
The Lead, Replenishment and Distribution reports to the Manager, Regional Distribution and is accountable for the day-to-day replenishment and distribution operations of a designated hospital and/or warehouse. The role is responsible for managing replenishment processes whilst maintaining accuracy for items carried in and out of designated facilities, ensuring the inbound and outbound movement of medical supplies and equipment is aligned with Supply Chain processes, workplace health & safety standards, and maximize efficiency and effectiveness.
The Lead, Replenishment and Distribution, manages a team that supports in office and/or administrative operations, fork-lift operations, fork-lift operations, receiving, picking and packing of inventory items, Inventory Control, In Hospital Top up services including Inventory maintenance and departmental dictionary auditing, cross-docking and shipping of goods for distribution. The role collaborates with Supply Chain Lead(s) and liaises with other health authorities, public and private organizations and individuals for obtaining and providing information and addressing complaints/comments and other issues to support the Manager with informed decision-making. The role evaluates the allocation and implementation of related financial, human and physical resources, and makes equitable and informed recommendations to the Manager and/or Supply Chain Leadership that support the continuous improvement of Supply Chain strategies, employee and client safety and patient care.
What you'll do - Supervise the day-to-day operational activities of the designated hospital(s) and/or warehouse(s) including monitoring operational safety and workflow coordination and allocation of resources are efficient and cost effective; respond to and resolve daily operational issues and ensures adherence to standards such as emergency response guidelines and procedures. Investigate Workplace Health and safety concerns, and conduct injury investigations as per PHSA protocols.
- Monitor, control and coordinate the flow of goods, services, and information ensuring that customer service and time objectives are achieved within existing financial constraints to meet operational objectives. Make recommendations to Manager, Regional Distribution and Supply Chain Leadership for improvement of In-Hospital Replenishment or Warehouse activities, such as workflow efficiencies, and with regard to industry best practices, quality assurance, continual process improvement, and customer service and staff satisfaction.
- Provide leadership and guidance to unionized staff using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management) to support the achievement of required outcomes and ensure adherence to regulatory, and safety standards. Investigate work and staff issues and initiates disciplinary action, under the guidance of the Manager, Senior Director and/or Human Resources, up to and including terminations.
- Ensure regulatory and safety alignment and continuous improvement of standard warehouse and distribution operating procedures such as receiving of goods, cross docking, inventory allocation, CSA standards for warehousing of medical/ surgical goods, replenishment system, traffic management, data interchange systems, demand management, electronic data systems administration and related functions. Partner with Logistics Coordinators and/or Shared Service Site Customer Service Representatives with accessing supply information such as usage reports, operational costs, satisfaction ratings, etc.
- Collaborate with Supply Chain Leads, and consults with Manager, Logistics Coordinators, Health Authority Leaders and/or Shared Service Site Customer Service Representatives and customers to identify product and equipment storage and distribution requirements; develop and implement strategies to provide reliable and consistent supply of products and equipment throughout the region.
- Liaise with vendors and appropriate stakeholders, including other Health Authority Leaders, to address vendor performance issues and exchange information relating to supply chain business practices and trends, working with vendors to ensure service levels meet standards, and communicating with vendor or third party services personnel to identify, isolate and resolve problems.
- Assist in the preparation of the annual operating and capital equipment budget for PHSA Replenishment and Distribution operations; monitor activities and ensures expenditures are within approved budgets; identify efficiencies and ensures optimal use of resources, making recommendations on current and future operational/ service adjustments.
- Participate in the development of warehouse and distribution performance metrics. Gather and organize information from a variety of sources, provide relevant statistical and progress reports, verify and improve data integrity. Facilitate the continuous improvement of Warehouse and/or In Hospital operations by monitoring Key Performance Indicators and participating in established Quality Monitoring Programs. Participate in ISO activities including ISO preparedness, implementation and compliance monitoring.
What you bring Qualifications
- A level of education, training, and experience equivalent to a Bachelors' Degree in Business Administration or related field and completion of an accredited program in Warehouse Management or Logistics, five (5) years of recent, related experience in warehouse, or logistics management including a minimum of two (2) years' leadership/supervisory experience.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples within social and health contexts. This includes significant understanding of Indigenous-specific mandates and a commitment to addressing and mitigating Indigenous-specific racism and discrimination. The role involves actively embedding Indigenous Cultural Safety and Humility into daily practices and fostering a diverse and inclusive team environment. Additionally, it requires practical expertise in engaging with diversity, promoting equity, and advancing inclusion (DEI) initiatives.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Replenishment and Distribution contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, Anti-Racism Data Act, BC Human Rights Code - and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging and Indigenous Cultural Safety.
- Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Excellent written and verbal communication skills. Keen attention to detail. Strong data analytical skills. Strong customer service skills. Highly self-motivated and self-directed. Team oriented and ability to work within a collaborative environment.
- Ability to lead, motivate, and mentor staff members and subordinates. Demonstrated ability to build and maintain effective relationships. Ability to work efficiently and effectively with diverse groups of stakeholders.
- Ability to troubleshoot and investigate problems independently or with others, and demonstrated excellent communication skills, with excellent interpersonal skills.
- Demonstrated deep understanding of their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Able to articulate and share this journey to motivate and inspire others.
- Demonstrated knowledge of the social, economic, political realities of settler-colonialism and impacts on Indigenous peoples in social and health contexts as well as knowledge and understanding of, and commitment to upholding legislative obligations and provincial commitments in the foundational documents: Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, and the Distinctions Based Approach.
What we bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular Full-Time
Salary Range: $76,111 - $109,409 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: East Kootenay Regional Hospital - 13-24th Avenue North, Cranbrook BC V1C3H9
Closing date: Applications accepted until position is filled
Hours of Work: 08:00-16:00 Monday-Friday
Requisition #: 204851E
