Position Summary

The Lead Registered Nurse (RN) is responsible for promoting the delivery of client-specific patient care

within onsite health care facilities through training and support of fellow onsite teams. This role involves

coordinating clinical operations/protocols/compliance, providing guidance and support to the clinical

teams, and collaborating with Concentra and client leadership teams to develop and implement process

improvements and consistency. This role may also be for a dedicated onsite client with multiple locations.

Essential Duties and Responsibilities

Serve as a resource for onsite nurses across the country to ensure best practices are established

and followed at each site
• Participates in supplemental onboarding and training of both Concentra and client systems and

protocols
• Identifies additional training opportunities for onsite colleagues
• Site-specific monitoring of client-specific reporting metrics and ensuring local Concentra leaders

have visibility into surveillance and other compliance metrics
• Screen final onsite staff candidates (new, replacement) to ensure compatibility with and

understanding of Client's program requirements
• Serve as a resource for Concentra management to help create new solutions and identify

enhanced programming needs; supports deployment of new solutions/programs for Client sites
• Demonstrates proficiency with computer systems, including EMRs and MS Office programs

(Outlook, Calendar, Word, Excel, PowerPoint)
• Occasional travel, as required, for specific training needs, site meetings, and local staff support
• SERVICE MENTALITY
• Provides excellent customer service to all patients, clients and peers while incorporating

Orange Book values.
• Dedicated to exceeding customer and patient expectations
• ATTTENTION TO DETAIL
• Ensures accuracy when completing tasks such as patient triage, vital signs, vision

screening, audiograms, pulmonary function tests, drug screens, first aid, bandaging, IM

injections, phlebotomy, EKGs, and performing quality assurance checks.
• Ensures accurate, concise, timely and complete documentation of patient care, test results

and other paperwork.
• SENSE OF URGENCY
• Provides an excellent, compassionate and warm patient experience regardless of patient

volume.
• Ability to manage time, prioritize and multi-task in a busy environment.
• FLEXIBILITY
• Ability to adapt to changing business needs such as scheduling and working

additional/different hours/shifts when necessary.
• Ability to consistently deliver quality care in a busy clinical environment.
• INITIATIVE
• Identifies colleague support needs and takes action to ensure an excellent clinical

outcome and patient experience.
• Seeks out opportunities for additional clinical training and self-development in order to

consistently provide quality care.
• COMMUNICATION
• Effectively and professionally communicates with all patients, clients, supervisors and

peers while incorporating Orange Book values.
• Demonstrates emotional intelligence in personal interactions and written communications.
• Receives and understands feedback on needed clinic performance improvement and

leads efforts to act on it.
• TEAMWORK
• Committed to personal excellence and understands how daily work contributes to center

operation as a whole.
• Holds self and others

Education/Credentials

Education Level: Bachelor's Degree

Major: Nursing

Degree must be from an accredited college or university.

Education Details:

• Bachelor's Degree in Nursing from an accredited college or university or Graduate of an accredited Registered nursing program

Certifications and/or Licenses:

• Current registration/license in the state where employed

• Successful completion of UDS, BAT, PFT, FIT, certification

Experience in lieu of required education is acceptable: No

Continuing education is required to maintain license and to perform job: Yes

Job-Related Experience

Customarily has at least the following experience:

1 year

• Customarily at least one year of demonstrated experience in occupational health nursing or related field

Job-Related Skills/Competencies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility

• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

• Demonstrated knowledge of occupational medicine requirements (state specific)

• Demonstrated working knowledge of clinical operations

• Demonstrated ability to train medical assistants under the direction of the Center Medical Director

• Demonstrated excellent communication skills

• Demonstrated willingness to participate in Continuing Medical Education

Monday-Friday: 7AM-3PM