H&R Block

Lead QA Analyst

H&R Block$90K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or related field.
  • 7+ years of experience in Quality Assurance project management.
  • Proven leadership in QA throughout the Software Development Life Cycle (SDLC).
  • Experience designing modular and customer-centric systems for diverse applications.
  • Strong expertise in creating automation frameworks using UFT, Selenium, Postman, and Playwright.
  • Proficiency in writing optimized scripts in JavaScript and VBScript for test automation.
  • Advanced SQL skills for relational database validation.

Responsibilities

  • Define and validate business and functional requirements for applications.
  • Lead QA automation initiatives with strategic framework development.
  • Architect and maintain automated test frameworks using C# and NUnit.
  • Integrate Azure solutions to manage secure test data and automate CI/CD workflows.
  • Execute API testing, database validations, and workflow analysis for reliability.
  • Oversee functional, integration, regression, and system testing across platforms.
  • Coordinate with offshore teams to drive global QA initiatives.

Benefits

  • Mentorship opportunities for career growth within the QA team.
  • Exposure to advanced technologies like AI in automation.
  • Global collaboration with offshore teams.
  • Leadership role in driving QA strategies and best practices.
Full Job Description
About the Role

Drive the definition and validation of business and functional requirements to ensure applications meet specifications, advanced organizational quality standards and strategic objectives. Lead complex QA automation initiatives by establishing robust strategies, mentoring team members, and championing best practices for scalable, maintainable frameworks. Architect and maintain advanced automated test frameworks using C# with NUnit, Playwright and custom libraries, integrating Azure-based solutions for secure test data management and seamless end-to-end automation supporting CI/CD workflows. Perform API testing, database validations, and workflow analysis for system reliability and data integrity. Apply automation tools and incorporate AI-driven techniques. Lead functional, integration, regression, and system testing across diverse platforms. Oversee test execution, defect tracking, and progress reporting. Coordinate with offshore teams to lead global QA initiatives.

Required Qualifications

Bachelor's degree or the equivalent in Computer Science, Information Technology, Electronics Engineering, or a related technology field.

Seven years of Quality Assurance project management experience to include:

  • Lead QA across the full Software Development Life Cycle (SDLC) of enterprise-level projects.
  • Design and implement highly modular, customer-centric systems including backend services, mobile applications, and cross-channel applications.
  • Create automation frameworks with UFT, Selenium, Postman and Playwright for functional, integration, regression, and performance testing.
  • Mobile App Testing and Cross-Browser Compatibility.
  • Defect lifecycle management and traceability within Agile and DevOps
  • Write and optimize automation scripts with JavaScript and VBScript for scalable and maintainable test solutions.
  • Develop advanced SQL constructs for complex relational validations.
  • Perform code analysis to identify potential defects, improve test coverage, and validate implementation against requirements.
  • Create process maps, conduct multi-dimensional root cause analyses, and recommend adaptive testing methodologies.
  • Mentor QA team members on automation best practices, advanced scripting techniques, and strategic quality frameworks.

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About H&R Block

H&R Block is a tax preparation company that provides services to individuals and small businesses. The company was founded in 1955 and is headquartered in Kansas City, Missouri. H&R Block has over 12,000 retail locations in the United States, Canada, and Australia. In addition to tax preparation, the company also offers financial products and services such as refund advances, prepaid debit cards, and small business accounting software. H&R Block is publicly traded on the New York Stock Exchange under the ticker symbol HRB.
Learn more about H&R Block
Size
3,600 employees
Market Cap
$5.8 billion
Industry
Net Income
$94.9 million
Founded
1955
5 Year Trend
+1.9%
Revenue
$2.8 billion
NASDAQ

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