• Designs comprehensive testing approaches for complex systems

• Oversees regression, integration, API, and automation testing efforts

• Partners with Product and Engineering leadership on release quality

• Champions automation and continuous testing practices

• Identifiessystemic quality risks and recommends mitigation strategies

• Leads root cause analysis for significant production defects

• Coaches and mentors QA team members

• Drives continuous improvement across QA processes, tools, and methodologies

Key Performance Indicators

Success in this role will be measured through:

• Overall software quality

• Escaped defect reduction

• Automation adoption

• Release readiness

• Team productivity improvements

• QA process maturity

• Mentoring effectiveness

QUALIFICATIONS

Knowledge, Skills, Abilities

Technical Knowledge

• Enterprise software architecture

• Software release management

• Quality engineering strategy

• Test automation frameworks

• API testing

• Risk-based testing

• CI/CD quality practices

Technical Skills

• Design enterprise testing strategies

• Lead automation initiatives

• Drive continuous improvement of QA processes, tools, and methodologies

• Analyze complex system interactions

• Evaluate release risk

• Drive root cause analysis

Cognitive & Problem-SolvingAbilities

• Strong analytical thinking

• Root cause identification

• Risk assessment

• Attention to detail

• Ability to quickly adapt to changing priorities, technologies, and solution approaches

• Exercises sound judgment when evaluating enterprise quality risks, testing strategies, and release readiness

Collaboration &Influence

• Influences Product, Engineering, and Design decisions

• Builds strong cross-functional partnerships

• Mentors QA professionals

• Communicates quality strategy to technical and business stakeholders

• Drives alignment on quality standards across engineering teams

Execution & Ownership

• Leads quality assurance efforts across multiple concurrent initiatives

• Drives accountability for testing strategy, release quality, and delivery outcomes

• Balances competing enterprise priorities while ensuring software quality

• Champions continuous improvement across QA practices and engineering quality

• Influences quality outcomes through technical leadership and collaboration

Education, Certification and Experience

Required:

• Bachelor9s degree in computer science,informationsystems,engineering, or relatedtechnical discipline; orequivalentcombination of education and experience

• 5 6+ years of professional software quality assurance, testing, or related technology experience

• Experiencewith Agile methodologies, including Scrum

• Experiencewith industry-standard testing and defect tracking tools, including Jira

• Experience leading testing for complex enterprise applications

• Experience mentoring QA professionals

• Experience with Agile delivery and automated testing practices

Preferred:

• Experience working within cross-functional Agile product delivery teams

Physical Demands and/orWork Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.