Lead Project Manager-Clinical Operations

CenterWell Primary Care • $115K — $158K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in project/program management with enterprise-wide impact.
  • Demonstrated capacity to influence without direct authority.
  • Expertise in managing multiple concurrent projects, including risk and resource management.
  • Strong strategic thinking with the ability to connect programs to business objectives.
  • Excellent communication and experience with executive stakeholder engagement.

Responsibilities

  • Lead complex, high-stakes programs across multiple business areas.
  • Build alignment and drive accountability within cross-functional teams.
  • Oversee program planning, execution, and governance to meet objectives.
  • Manage risks, issues, and dependencies across multiple initiatives.
  • Collaborate with executives to align priorities and maintain stakeholder engagement.
  • Create and present program status updates for informed decision-making.
  • Coordinate cross-functional efforts for operational readiness.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Paid time off, including personal and company holidays.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability coverage.
Full Job Description
The Lead Project Manager serves as a strategic leader responsible for overseeing large, complex, and highly visible programs that span multiple workstreams, business areas, and stakeholders. This role drives program execution, executive alignment, governance, risk management, and cross-functional coordination while mentoring project managers and elevating overall PMO delivery capabilities. The Lead PM partners closely with business and operational leaders to ensure initiatives achieve intended outcomes, deliver organizational value, and support enterprise priorities.

Key Responsibilities:

  • Lead large, complex, and strategically important programs spanning multiple business areas and workstreams.
  • Lead through influence rather than positional authority, building alignment, driving accountability, and securing commitment from cross-functional teams, business leaders, and stakeholders to achieve program objectives.
  • Drive program planning, execution, governance, and delivery to achieve business outcomes and organizational objectives.
  • Manage program-level risks, issues, dependencies, and resource constraints across multiple initiatives.
  • Partner with executive and senior leaders to align priorities, facilitate decision-making, and maintain stakeholder engagement.
  • Develop and present executive-level status updates, dashboards, and recommendations to support informed decision-making.
  • Coordinate cross-functional teams to ensure successful integration of people, processes, technology, and operational readiness activities.
  • Establish and maintain program governance, escalation pathways, and delivery standards aligned with PMO best practices.
  • Drive alignment between strategic objectives, program planning, and execution to ensure initiatives deliver measurable business value, achieve targeted outcomes, and support organizational priorities.
  • Mentor and coach project managers to strengthen delivery capabilities, consistency, and PMO maturity.
  • Identify opportunities for continuous improvement and implement solutions that enhance project and program delivery performance.
  • Support portfolio planning and prioritization efforts to ensure resources are aligned to the organization's highest-value initiatives.

Use your skills to make an impact

Required Qualifications
  • 5+ years of project and/or program management experience, including direct leadership of large, complex, cross-functional initiatives with enterprise-wide impact.
  • Demonstrated ability to influence and lead without direct authority, building alignment and driving accountability across business, operational, and technology stakeholders.
  • Experience managing multiple concurrent projects or programs, including governance, risk management, dependency tracking, resource planning, and executive communications.
  • Strong strategic thinking and business acumen, with a proven ability to align program execution to organizational objectives and measurable business outcomes.
  • Excellent communication and stakeholder management skills, including experience presenting to senior leaders, facilitating decision-making, and providing executive-level reporting and recommendations.


Preferred Qualifications
  • PMP, PgMP, Agile, SAFe, or other project/program management certifications.
  • Experience leading organizational transformation, process improvement, or large-scale operational initiatives.
  • Experience coaching and mentoring project managers to improve delivery capability and PMO maturity


Additional Information

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

Work-At-Home Requirements:
  • WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-05-2026

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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