Klaviyo

Lead Product Designer, AI & Analytics

Klaviyo$176K — $264K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of professional product design experience
  • Strong portfolio showcasing end-to-end design work
  • Experience in driving product growth through experimentation and data-informed design
  • Familiarity with AI tools and eagerness to learn new workflows
  • Ability to collaborate in a fast-paced, cross-functional environment
  • Systems-thinking mindset for scalable design patterns
  • Comfort in facilitating productive discussions and taking unique perspectives
  • Adaptability and strong problem-solving capabilities

Responsibilities

  • Partner with cross-functional teams for project prioritization and delivery
  • Lead multiple complex design initiatives simultaneously
  • Create design flows, prototypes, sketches, and polished user interfaces
  • Facilitate design critiques and offer constructive feedback
  • Drive improvements throughout the design lifecycle
  • Transform workflows by integrating AI into design processes
  • Adapt design processes to support collaborative problem solving
  • Contribute to team culture through mentoring and interviewing

Benefits

  • Participation in the company’s annual cash bonus plan
  • Variable compensation for sales and customer success roles
  • Equity opportunities
  • Comprehensive health and wellness benefits
  • Potential sign-on payments
  • Career growth and development opportunities
Full Job Description
About the Role

At Klaviyo, we're building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.

We're looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.

We're looking for a Lead Product Designer to join our growing design organization. As a senior individual contributor, you'll play a key role in setting design direction, shaping product strategy, and driving high-quality user experiences. You'll collaborate closely with Product Managers, Engineers, and Researchers to bring bold ideas to life and ensure that what we design is not only functional but also fast, intuitive, and inspiring.

This role requires someone excited to tackle ambitious design challenges, mentor others on the team, and leverage design to drive meaningful business outcomes.

How You'll Have an Impact
  • Partner with cross-functional teams to get design projects prioritized, shipped, and delivering measurable results.
  • Lead and coordinate multiple complex initiatives simultaneously.
  • Create design flows, prototypes, sketches, and polished UI.
  • Facilitate design critiques and provide constructive feedback as a design leader.
  • Drive process improvements across the design lifecycle.
  • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
  • Adapt the design process to support cross-functional problem solving.
  • Contribute to design culture and team growth, including interviewing and mentoring.

What You'll Need
  • 8+ years of professional product design experience.
  • A strong portfolio that demonstrates end-to-end design work - from defining problems and audiences through product adoption and iteration.
  • Experience driving product growth through experimentation, data-informed design, and continuous iteration.
  • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
  • Ability to collaborate effectively in a fast-paced environment and bring cross-functional teams together.
  • A systems-thinking mindset, able to identify and design for common components and scalable patterns.
  • Comfort taking a unique or even unpopular perspective and facilitating productive discussions toward alignment.
  • A growth mindset, adaptability, and strong problem-solving skills.


Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$176,000-$264,000 USD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

About Klaviyo

Klaviyo is a cloud-based marketing automation platform that helps eCommerce businesses create personalized experiences across email, social media, and other channels. The platform offers a range of features, including email marketing, SMS marketing, list segmentation, A/B testing, and more. Klaviyo's mission is to help businesses grow by providing them with the tools they need to build strong relationships with their customers.
Learn more about Klaviyo
Size
500 employees
Industry
Founded
2012

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