Role Overview:This role is for a highly skilled Senior Quality Engineer with strong expertise in functional testing across both web and native mobile (iOS/Android) applications, complemented by hands-on experience in web test automation. The ideal candidate will possess a quality-first mindset, ensuring consistent customer experiences across multiple digital channels while driving end-to-end testing, automation, and continuous quality improvements. The position requires close collaboration with cross-functional teams to define test strategies, automate critical workflows, validate releases, and continuously improve software quality across web and mobile platforms. US Citizen / Green Card only per customer requirement.
Key Responsibilities:- Lead and drive end-to-end (E2E) testing activities covering Functional, Integration, System, and User Acceptance Testing (UAT) across both web and mobile applications.
- Perform test planning, estimation, and scheduling for large and complex initiatives.
- Work effectively in an Agile environment, actively participating in sprint planning, stand-ups, backlog refinement, reviews, and retrospectives.
- Collaborate with cross-functional teams and third-party vendors to ensure successful execution of SIT and E2E testing.
- Design, develop, maintain, and execute scalable automated test suites for web applications.
- Conduct API and service-level testing using tools such as Postman, Rest Assured, or equivalent open-source frameworks.
- Perform backend and database validations with hands-on experience in MongoDB Compass and SQL.
- Support production deployments, smoke testing, and release validation activities to ensure application stability.
- Drive UAT activities, including bug triage, defect reporting, prioritization, and tracking using JIRA or Azure DevOps (ADO).
- Demonstrate strong debugging and troubleshooting capabilities, including network-level analysis and log investigation.
- Utilize monitoring and observability platforms such as Kubernetes (K8s), Kibana, and Dynatrace for production validation and issue analysis.
- Partner closely with Development, Business Analysts (BA), Product Owners, UI/UX teams, and DevOps engineers to ensure high-quality deliverables.
- Coordinate effectively across onshore and offshore teams.
- Exhibit excellent communication, collaboration, and stakeholder management skills.
- Maintain flexibility to overlap with onsite working hours (until noon, as needed).
Required Skills:- Minimum 5+ years of hands-on QA automation experience with strong expertise in web automation using Playwright or Selenium with Java/Cucumber or equivalent automation frameworks.
- Strong functional testing experience across both web and native mobile (iOS/Android) applications, including test planning, execution, defect management, and end-to-end validation.
- Experience with API and service-level testing tools like Postman, Rest Assured.
- Hands-on experience with backend and database validations using MongoDB Compass and SQL.
- Proficiency in defect tracking and project management tools such as JIRA or Azure DevOps (ADO).
- Strong debugging and troubleshooting capabilities, including network-level analysis and log investigation.
- Familiarity with monitoring and observability platforms like Kubernetes (K8s), Kibana, and Dynatrace.
- Experience working in an Agile environment.
- Ability to lead distributed QA / SDET teams across onsite and offshore models.
- Strong communication, collaboration, and stakeholder management skills.
Qualifications:- Minimum 5 years of experience in Software Quality Engineering, SDET, or Test Automation roles.
- Senior / Lead resources should preferably have 8+ years of experience with ownership of QA deliverables, automation strategy, and stakeholder communication.
- Bachelors or Masters degree.
Preferred Skills:- Experience in Digital, Retail, Healthcare, Pharmacy, or customer-facing enterprise platforms.
- Experience with mobile automation frameworks such as Appium or Maestro for native iOS and Android applications.
- Experience implementing automation in CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, GitLab CI, or similar).
- Knowledge of Node.js and JavaScript/TypeScript-based automation frameworks.
- Experience with responsive web testing, accessibility testing, and cross-browser compatibility testing.
- Hands-on experience building and maintaining API automation frameworks.