Lead Patient Coordinator

Dermafix Spa

$100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven sales or customer service experience in wellness, spa, or hospitality.
  • Strong communication and interpersonal skills.
  • Ability to cultivate positive customer relationships and cater to individual preferences.
  • Goal-oriented with a focus on meeting and exceeding sales targets.
  • Knowledge of spa treatments and wellness industry trends is advantageous.
  • Proactive, self-motivated, and energetic personality.
  • Effective organizational and time management skills.

Responsibilities

  • Promote and sell spa treatments and packages to both new and existing clients.
  • Build and nurture lasting relationships to encourage client loyalty and repeat business.
  • Achieve or surpass sales targets by understanding client needs and offering personalized recommendations.
  • Provide exceptional customer service by resolving client inquiries and concerns promptly.
  • Collaborate with team members to create and implement marketing promotions and strategies.
  • Stay informed about spa services, products, and industry trends to effectively convey their benefits.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Opportunity for significant earnings with on-target earnings exceeding $100,000 annually.
  • Boundless growth opportunities within a rapidly expanding team.
  • Flexible work schedule with only one required weekend day per month.
Full Job Description
As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities:

Promote and sell spa services, treatments, and packages to new and existing clients.

Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.

Meet or exceed sales targets by understanding client needs and providing tailored recommendations.

Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.

Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.

Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements:

Proven experience in sales or customer service in the wellness, spa, or hospitality industry.

Strong communication and interpersonal skills.

Ability to build positive customer relationships and understand client preferences.

Goal-oriented with a drive to meet and exceed sales targets.

Knowledge of spa treatments and wellness trends is a plus.

A proactive, self-motivated, and energetic attitude.

Strong organizational and time management skills.

Job Type: Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit:

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.

Address of the Spa: 529 SE Palm Beach Rd Suite 102, Stuart, FL 34994

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