Position Overview

The Lead Nurse is responsible for providing clinical leadership, oversight, and support for FreedomCare's Colorado Care Management Team. This role supervises Care Managers while ensuring the delivery of safe, compliant, and person-centered clinical services.

The Lead Nurse partners closely with Operations, Compliance, Quality, and cross-functional teams to oversee clinical workflows, documentation, regulatory compliance, and quality improvement initiatives. This role serves as the primary clinical resource for Colorado, supporting Care Managers in delivering exceptional patient care while ensuring adherence to Colorado Medicaid requirements, FreedomCare policies, and industry best practices.

The Lead Nurse plays a key role in developing clinical processes, improving operational efficiency, supporting team development, and promoting a culture of accountability, collaboration, and continuous improvement.

Responsibilities

Every Day You Will:

Clinical Leadership

• Provide day-to-day leadership, mentorship, and clinical guidance to the Colorado Care Management team.
• Serve as the primary clinical subject matter expert (SME) for Colorado operations.
• Support Care Managers with complex clinical cases, escalations, and changes in participant condition.
• Review and approve care plans to ensure they accurately reflect participant needs, authorizations, and regulatory requirements.
• Assist Operations leadership in planning, implementing, and evaluating new clinical programs and initiatives.

Quality & Compliance

• Ensure compliance with Colorado Medicaid regulations, contractual requirements, and FreedomCare clinical policies by overseeing caregiver qualifications and training records, service authorizations, care plan implementation, documentation standards, and critical incident reporting.
• Monitor clinical documentation for accuracy, completeness, and timeliness.
• Conduct routine chart audits and documentation reviews to maintain audit readiness.
• Identify compliance risks, documentation gaps, and workflow improvement opportunities while implementing corrective actions as needed.
• Participate in internal audits, quality improvement initiatives, and regulatory reviews.
• Support investigation and follow-up of incidents, hospitalizations, complaints, and changes in participant condition.

Team Leadership

• Supervise, coach, and develop Care Managers through regular feedback, mentorship, and performance management.
• Partner with Operations leadership to assist with recruiting, interviewing, onboarding, and training new clinical team members.
• Promote consistent clinical practices through education, competency development, and ongoing coaching.
• Foster a collaborative, positive work environment aligned with FreedomCare's core values: Here For You, Own It, Do the Right Thing, Be Positive

Operational Excellence

• Monitor day-to-day clinical operations by analyzing workflows, productivity, and quality metrics.
• Develop and improve clinical workflows, standard operating procedures (SOPs), and best practices.
• Support the implementation of new clinical programs, operational initiatives, and regulatory changes while ensuring successful adoption by the Care Management team.
• Partner with Operations, Compliance, and other departments and external vendors to improve clinical operations and patient outcomes.
• Support caregiver oversight in collaboration with Care Managers.
• Monitor clinical capacity and assist in workload distribution to ensure timely patient services.

Education and Experience

• Active Registered Nurse (RN) license in good standing (Compact licensure to serve multiple states or willingness to obtain strongly preferred).
• Bachelor of Science in Nursing (BSN) required, master's degree in nursing, Healthcare Administration, Public Health, or related field preferred.
• Minimum 3-5 years clinical nursing experience working with elders and/or adults with disabilities in home- and community-based settings (HCBS), long-term services and supports (LTSS), case management, or chronic disease management.
• 2+ years in a clinical leadership, supervisory, or program management role, preferably within Medicaid-funded programs.
• Minimum 1 year of experience developing, writing, or implementing Standard Operating Procedures (SOPs) or similar policies, workflows, or clinical process documentation.

Qualifications

Experience supporting patients and caregivers in a homecare environment including caregiver coaching, care plan development, and long-term services coordination.

• Strong regulatory compliance orientation with the ability to translate state requirements into internal workflows and training.
• Experience serving as a subject-matter expert, escalation point, or clinical resource for staff.
• Strong communication and interpersonal skills.
• Proficiency in using office software (e.g., Microsoft Office suite).
• Problem-solving and decision-making abilities.
• Organizational and multitasking skills.
• Excellent communication, critical thinking, and organizational skills
• Experience using a CRM (Salesforce is a plus)
• Self-motivated
• Able to thrive in a fast-paced start-up environment

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience, starting with the following offerings:

• Medical, dental, and vision
• Life, STD, and LTD insurance401(k) match
• Wellness Programs
• Internet
• Reimbursement
• Gym
• Reimbursement
• Competitive Compensation
• Continued Education
• Opportunities for growth

Technology Focused We invest in technology and tools to facilitate seamless communication, collaboration, and productivity for all workers.

This is a place where your voice matters, we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $100,000 and $120,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

Compensation Range

$100,000-$120,000 USD