BJs Wholesale Club

Lead Merchandising Operations Analyst

BJs Wholesale Club • $103K — $131K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Economics, Mathematics, Statistics, or a related field.
  • 5–10 years of experience in merchandising analytics, category management, or retail operations.
  • Strong proficiency with Excel, SQL, and BI tools (Power BI, Tableau, or similar); exposure to Databricks and SAP is a plus.
  • Ability to turn ambiguous data into clear recommendations with minimal oversight.
  • Excellent communication skills; adept at engaging both analytical and non-analytical stakeholders.
  • Strong project management skills for handling multiple initiatives simultaneously.
  • General retail experience preferred, with a focus on wholesale/club-channel and promotional analytics.

Responsibilities

  • Serve as the primary analytical partner for Center Core and HVS teams, transforming business questions into actionable insights.
  • Lead investigative efforts to clarify ambiguous inquiries and recommend effective solutions.
  • Analyze performance metrics to identify opportunities and risks that optimize sales and member value.
  • Monitor performance relative to forecasts and suggest adjustments accordingly.
  • Build and maintain the reporting infrastructure for Center Core and HVS, defining essential metrics and dashboards.
  • Navigate fragmented data environments to access reliable data that supports business recommendations.
  • Contribute to enhancing the merchandising analytics program and establish trust in data governance across the organization.

Benefits

  • Hybrid work model with in-office days at BJ's Club Support Center in Marlborough, MA.
  • Opportunities for professional growth in a high-visibility role.
  • Access to state-of-the-art analytical tools and methodologies.
  • Collaborative environment where analytical insights shape business decisions.
Full Job Description

Position Summary:

Merchandising at BJ's drives the assortment, presentation, and value story that defines the member experience across every club. Merchandising Operations translates that strategy into execution — owning space allocation, assortment planning, and the planograms that shape how products are presented on the floor.


This role supports two of the most visible and commercially important areas of the club:


Center Core is our General Merchandise destination — a curated space built around seasonal, holiday, and high-interest categories, designed to reinforce BJ's as a source of value and newness across giftable, décor, and impulse categories.


High Value Space (HVS) encompasses the club's highest-traffic locations — entrance, end caps, and checkout — and serves as the primary vehicle for seasonal and promotional storytelling. The entrance sets the first impression and establishes the tone for key events. End caps connect in-aisle assortment to broader themes, drive basket-building through attachment and cross-sell, and introduce new or seasonally relevant items. Checkout captures last-minute impulse with high-margin product, maximizing lane productivity while reinforcing everyday value.


The Lead Analyst is the primary analytical and reporting partner for both areas, operating at the intersection of category strategy, space productivity, and data infrastructure. The role carries a dual mandate: serve as a trusted analytical voice for Center Core and HVS decision-making, while simultaneously advancing the broader Merchandising reporting and analytics capability. Neither area has robust data infrastructure today, creating genuine greenfield opportunity to define metrics, build dashboards, and shape the analytical foundation that will drive decisions across the business. This is a high-visibility role for someone who can move between hands-on data work and clear, credible communication with cross-functional partners and leadership.


Organizationally, the role sits within Merchandising Operations with dotted-line relationships into the Center Core/HVS team and the broader Merchant organization.


Key Responsibilities:

Analytics & Decision Support

  • Serve as the primary analytical partner to the Center Core, HVS, and Merchant teams — translating business questions into analytical approaches and delivering insights that inform assortment, space, and promotional decisions.
  • Lead discovery on ambiguous or unclear questions, working through surface-level symptoms to identify root causes before making a recommendation.
  • Analyze category performance, space productivity, and promotional effectiveness to surface opportunities and risks; advise on strategies that optimize sales, margin, and member value.
  • Monitor performance against forecasts, flagging gaps early and recommending adjustments to assortment, space, or execution.

Reporting & Infrastructure

  • Build and own the reporting and insights infrastructure for Center Core and HVS — defining the metrics, dashboards, and analytical frameworks that will drive category and space decisions going forward.
  • Identify and access certified data from the right sources across a fragmented environment — navigating systems that are not co-located or consistently governed to ensure recommendations are built on reliable inputs.
  • Maintain consistent standards for data sourcing, validation, and documentation across all analyses, with a strong bias toward integrity before escalating findings.

 

Advancing Merchandising Analytics Capability

  • Contribute to the broader Merchandising analytics program — participating in requirements gathering, helping define metrics and reporting standards, and informing the roadmap for expanded BI and AI-enabled capabilities across the organization.
  • Research and evaluate analytical methodologies relevant to incrementality, space productivity, and category performance — drawing on work from the Merchandising Analytics team, industry best practices, and third-party frameworks — and assess their applicability to Center Core and HVS.
  • Support data certification and governance efforts in partnership with the central data and analytics team, helping establish SLAs, metric definitions, and access frameworks that the broader merchandising organization can trust.

 

Job Qualifications:

  • Bachelor's degree in Business, Finance, Economics, Mathematics, Statistics, or a related field.
  • 5–10 years of experience in merchandising analytics, category management, retail operations, or a related field.
  • Strong proficiency with Excel, SQL, and BI tools (Power BI, Tableau, or similar); exposure to Databricks and SAP a plus. Comfortable working through large or messy datasets independently.
  • Demonstrated ability to synthesize ambiguous data into clear, actionable recommendations with minimal guidance.
  • Strong communicator — able to build relationships, ask the right questions to surface the true business need, and present findings in terms that resonate with both analytical and non-analytical audiences.
  • Strong project management skills, with the ability to manage multiple high-impact initiatives simultaneously.
  • General retail experience preferred; wholesale/club-channel and promotional analytics experience a plus.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $103,000.00 - $131,500.00

 

 

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

About BJs Wholesale Club

BJ's Wholesale Club, commonly referred to simply as BJ's, is an American membership-only warehouse club chain operating on the United States East Coast, as well as in the state of Ohio.

BJ's Wholesale Club Careers

There has never been a better time to join our vibrant team at BJ's Wholesale Club—the leading warehouse club operator on the East Coast. As a company that values innovation, leadership, and diversity, BJ's offers unparalleled job opportunities in a dynamic retail environment. Work You’ll Do Join BJ's Wholesale Club and be part of a team that is dedicated to providing our members with top-quality products and services. Our commitment to growth and innovation allows us to offer some of the most exciting and rewarding career paths in the industry. From in-store management to our corporate headquarters, BJ's provides a variety of positions that cater to a range of skills and professional interests. Transform Your Career At BJ's Wholesale Club, we believe in nurturing talent and fostering leadership through comprehensive training programs and diversity initiatives. Our team members are encouraged to lead from their unique positions, leveraging their industry expertise and skills to drive digital innovation and operational excellence. Work with a Dedicated Team Collaborate with over 25,000 dedicated professionals who are committed to making BJ's a leader in the warehouse club industry. Our team's unparalleled capabilities and commitment to teamwork ensure a supportive and inclusive culture where everyone is valued. Innovative Work Environment Engage in innovative work that challenges the status quo and pushes the boundaries of retail. BJ's Wholesale Club is at the forefront of implementing cutting-edge technology and sustainability practices that enhance our operational efficiency and contribute to a healthier planet. Be Part of a Great Team Experience the benefits of working with a diverse group of people who share a passion for exceptional service and community engagement. At BJ's, we pride ourselves on creating an environment where our team members can thrive and contribute to our shared goals. Future-Proof Your Career Advance your career with BJ's Wholesale Club, where your ambition can take you to new heights. With a variety of job opportunities, from entry-level positions to executive roles, and robust training and development programs, your potential for growth is limitless. Explore BJ's Wholesale Club Jobs Discover the array of employment opportunities at BJ's Wholesale Club. Whether you're looking for a part-time position, a full-time career, or an internship, BJ's has something to offer. Enhance your resume, prepare for your interview, and join a company that values innovation and leadership. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the rewarding career paths available at BJ's Wholesale Club. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at BJ's Wholesale Club. Join BJ's Wholesale Club today and be part of a team that is redefining the future of retail.
Learn more about BJs Wholesale Club
Size
34,000 employees
Market Cap
$8.8 billion
Industry
Net Income
$421 million
Founded
1984
5 Year Trend
+6.2%
Revenue
$15.4 billion
NASDAQ

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