Health Care Service Corporation

Lead Marketing Communication Consultant

Health Care Service Corporation$61K — $136K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 7 years of experience in a communications environment or 11 years in marketing, journalism, or communications.
  • Knowledge of design, layout, and print production.
  • Strong project management skills.
  • Expertise in writing, editing, and verbal communication.
  • Self-starter with the ability to manage multiple projects simultaneously.

Responsibilities

  • Develop and write communication materials for a large client account serving over 500,000 members.
  • Create audience-focused content for various channels including email, web, and print.
  • Collaborate with internal marketing, digital, and business teams, as well as client stakeholders.
  • Ensure timely and accurate communication of healthcare and wellness benefits to members.
  • Translate complex information into clear and engaging content that drives member action.

Benefits

  • Health and wellness benefits.
  • 401(k) savings plan and pension plan.
  • Paid time off and paid parental leave.
  • Disability and supplemental life insurance.
  • Employee assistance program and paid holidays.
  • Tuition reimbursement and various incentives.
Full Job Description
Job Summary

The Lead Marketing Communications Consultant is responsible for developing, writing, and executing communications that support one of HCSC's largest and most visible client accounts, serving more than 500,000 members.

This Consultant will create engaging, audience-focused content that helps members and benefit administrators understand and maximize their healthcare and wellness benefits. You'll work across multiple communication channels, including email campaigns, website content, benefit education materials, digital and print communications, newsletters, presentations, and enrollment resources.

This position is highly collaborative, partnering with internal marketing, digital, and business teams, as well as client stakeholders, to deliver timely, accurate, and impactful communications. Success in this role requires exceptional writing and editing skills, strong project management capabilities, attention to detail, and the ability to translate complex information into clear, engaging content that drives member understanding and action.

JOB REQUIREMENTS:
  • Bachelor Degree and 7 years experience in communications environment OR 11 years marketing, journalism or communications experience.
  • Knowledge of design, layout, and print production.
  • Project management skills.
  • Writing and verbal communications and editing skills.
  • Independent, self-starter, ability to handle multiple projects simultaneously.


PREFERRED JOB REQUIREMENTS:
  • Bachelor Degree in Journalism or Communications.


This position is expected to adhere to HCSC's Hybrid Flex policy of 3 days in office / 2 days remote weekly.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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