Metra

Lead Labor Relations Specialist (Administration)

Metra$95K — $115K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Labor Relations, Industrial Relations, or related field, or equivalent combination of education and experience totaling four years in Labor Relations
  • At least seven years of experience in labor relations, including contract negotiations and contract administration
  • Extensive knowledge of union contract administration and disciplinary investigations
  • Strong verbal, written, and presentation skills
  • Proficient in Microsoft 365, especially Word, Excel, and Outlook; database skills are a plus
  • Ability to maintain confidentiality and manage sensitive information
  • Demonstrated capability to develop constructive relations with management and union officials

Responsibilities

  • Ensure compliance with labor relations procedures and applicable laws
  • Collaborate with staff to develop tactics and strategies that support organizational goals
  • Lead and manage Labor Relations staff on administrative tasks and analyses
  • Conduct complex disciplinary hearings including investigations and report writing
  • Analyze and report on labor discipline data tracking trends
  • Manage discipline databases and ensure accurate data maintenance
  • Act as a primary contact with union and management representatives

Benefits

  • Comprehensive benefits package including health, dental, and vision insurance
  • Generous paid time off and holiday schedule
  • Retirement savings plan options
  • Opportunities for professional development and training
  • Flexible work arrangements when applicable
Full Job Description
The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential.

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The Deputy Executive Director (DED) Administration under the direction of the Executive Director/CEO is responsible for carrying out the policies and programs of Metra. The DED Administration assumes a leadership role in planning, developing, organizing and directing the administrative activities at Metra. The DED Administration is responsible for complex direction for all areas related to administration and its programs acting on behalf of the Executive Director/CEO.

Labor Relations is charged with the negotiation and administration of 17 collective bargaining agreements between Metra and its employees represented by 14 unions. These responsibilities include representing Metra in arbitration with respect to minor disputes and the ongoing negotiations meant to reach amicable settlements and thus avoid a major dispute as dened by the Railway Labor Act with each of these unions.

Reporting to the Director Labor Relations, the Lead Labor Relations Specialist will provide professional support in the administration of labor agreements, policy, and the contract employee discipline and attendance policies including, conducting disciplinary investigations convened under collective bargaining agreements, and advising management on proper interpretation and application of agreements and policy.

This position will require some specialized experience in advocacy or administration to be identified in the position posting and will demonstrate the ability to perform the duties of the assigned area.

1. Follow labor relations procedures ensuring compliance with applicable laws; and update documents with legislative changes appropriately.

2. Collaborate with staff on the development of tactics and strategies that align with department and agency goals.

3. Lead and support other Labor Relations staff on administrative tasks, meetings, and analyses.

For Administration

4. Handles the most complex disciplinary hearings including researching issues, conducting investigations, and hearings, writing findings reports and assessing discipline. .

5. Collect, analyze and report on discipline policy data related to labor and railroad trends including charges, frequency, and initial and actual discipline assessed.

6. Manage and update the discipline database, Diversity Equity Inclusion metrics, and ensure all discipline related data is maintained in the systems.

7. Act as point of contact with union and/or management representatives.

8. Assist with other administrative project as assigned. Provide expert guidance to departments on the proper interpretation of collective bargaining agreements and policy, research and prepare well-written documentation of findings, and defend Metra's position related to questions or claims.

9. Develop and maintain cooperative relationships with union representatives that facilitate the effective resolution of issues, sustain a foundation for constructive dialogue, and produce the best possible results for Metra.

10. Perform other related duties as assigned to meet the ongoing needs of the organization.

For Advocacy

11. Act as a Subject Matter Expert (SME) on Labor Relations procedures, labor law, legislative change, dispute resolution, and other pertinent union issues. Provide advice and guidance on the administration and interpretation of various Collective Bargaining Agreements.

12. Handles the most complex grievance and claims handling including researching issues, responding to grievances, and representing Metra in arbitration.

13. Provide support to assigned area that may include labor negotiation proceedings; conduct research; compile benchmark information; and review data related to on-property or industry-specific concerns.

14. Serve as negotiator in contract negotiation matters. Oversee and conduct research, prepare graphs, charts, tables, and other summary documents detailing the implications of contract proposals.

15. Work closely with managers and supervisors in support of addressing claims; answering questions pertaining to agreement provisions; and assisting employees in addressing inquiries, requests and questions.

16. Reviews LRS1 and LRS2 grievance responses, draft agreement language, analysis.

17. Prepare detailed, complex written responses to grievance appeals from labor organizations. Has authority for dispute resolution.

18. Perform other related duties as assigned to meet the ongoing needs of the organization.

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

Requirements

  1. Bachelor's degree in Labor Relations, Industrial Relations or related field OR in lieu of specified degree must have a combination of experience and education that equals four years in Labor Relations.
  2. In addition to #1, must have at least seven years of labor relations experience that includes contract negotiations, contract administration, and/or administrative hearings.
  3. Considerable knowledge of union contract administration and disciplinary investigations.
  4. Considerable knowledge contract drafting and administration.
  5. Considerable knowledge of principles and practices of labor negotiation and arbitration.
  6. Strong verbal and written communication skills.
  7. Strong presentation and negotiation skills.
  8. Strong research, analytical, organizational, and critical thinking skills.
  9. Effective interpersonal skills for dealing constructively in an adversarial environment as well as with all staff levels.
  10. Proficient in Microsoft 365, with emphasis on Word, Excel, and Outlook. Database skills desirable.
  11. Ability to develop constructive working relationships with managers and union officials.
  12. Ability to provide leadership to less-experienced staff.
  13. Ability to work independently and manage multiple projects in a demanding environment.
  14. Ability to work with sensitive information while maintaining strict confidentiality.
  15. Ability to understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements of a complex nature.
  16. Must be able to operate a vehicle.
  17. Must be willing to travel within and outside of Metra's 6-county region.


Preferred:
  1. Bachelor's degree in Labor Relations, Industrial Relations or related field


Metra employees in an active review period under the current discipline policy or who have documented attendance or performance issues will not be considered and/or selected for this position.

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