CDW Corporation

Lead Instructional Designer - AI Enablement

CDW Corporation • $125K — $165K *
US-AnywhereRemote in Illinois, US
Education, Government & Non-Profit
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree with 7+ years in instructional design or related field, or 11 years of equivalent experience.
  • In-depth knowledge of learning technologies and best practices.
  • Experience leveraging AI-enabled tools for enhancing learning operations.
  • Strong understanding of AI technologies and generative AI tools with the ability to translate concepts into learning strategies.
  • Demonstrated experience leading large-scale learning initiatives focused on AI or digital transformation.

Responsibilities

  • Lead AI enablement initiatives for customer-facing teams.
  • Manage program for AI enablement, including needs assessment and stakeholder communication.
  • Provide strategic oversight for AI learning programs, ensuring alignment with business priorities.
  • Consult with cross-functional stakeholders to define business requirements for training solutions.
  • Research and apply best practices in AI and learning technologies to improve effectiveness.
  • Develop and execute project management strategies for AI learning initiatives.
  • Measure and assess learner skills and business impact, setting strategies to address gaps.

Benefits

  • Comprehensive health insurance plans including medical, dental, and vision.
  • 401(k) plan with company match.
  • Paid time off and company holidays.
  • Professional development opportunities and reimbursement for continuing education.
  • Flexible work arrangements including remote work options.
Full Job Description
This position utilizes instructional design knowledge and a variety of learning technologies to complete complex instructional design AI projects with a focus on building leadership, selling, and technical skills that drive AI pipeline. This role collaborates with senior leadership to implement first-class development programs that support CDW's strategies and business goals. Scope includes the identification, design, development, and implementation of training solutions utilizing various learning tools and participation on project teams to design, develop, and implement organizational improvement solutions.

The Lead Instructional Designer excels in identifying, designing, developing and implementing learning solutions using innovative learning tools, project management, communication and coaching peers on new and innovative learning tools to build capability.

What you will do
  • Lead enterprise AI enablement initiatives for customer-facing coworkers, including AI technical knowledge, AI solution positioning and selling skills, AI workforce productivity, and go-to-market readiness.
  • Lead program management for AI enablement programs including needs assessment, feedback and prioritization processes, instructional design and stakeholder communications.
  • Provide strategic oversight for the design, development, implementation, and measurement of complex AI learning programs, ensuring alignment to business priorities, learner needs, and business outcomes
  • Consult, collaborate and partner with cross-functional stakeholders to define business requirements and translate needs into organizational improvement solutions.
  • Partner with Sales, Solutions & Services, Revenue Operations, and executive stakeholders to identify AI capability gaps and develop learning strategies that support business growth and organizational priorities.
  • Research and apply best practices and industry trends, including advancements in AI and emerging learning technologies. Identify and diagnose areas of opportunity, recommend and implement appropriate solutions that positively impact organizational effectiveness
  • Develop, manage, and execute project management strategies to ensure effective resource allocation, commitment from project team members, timeliness and attainment of business requirements.
  • Effectively measure and assess learner skills, client satisfaction and business impact related to provided services. Establish strategies for addressing gaps. Advise on methods and approaches to reinforce skills.
  • Work with Revenue Enablement leaders and team to define success metrics and evaluate the effectiveness of AI enablement programs through adoption, proficiency, productivity, sales readiness, and business performance outcomes.
  • Provide ongoing program feedback and communication updates to stakeholders.
  • Write and present recommendations, project proposals, and business reviews for internal executive audiences.
  • Mentor and coach instructional design team members while providing thought leadership on AI-enabled learning practices, emerging technologies, and enablement strategy.
  • Evaluate, select, and partner with external vendors or contractors to build or tailor materials to meet CDW-specific needs when necessary.
  • Continuously develop instructional design and project management skills based on leading edge concepts and technology.
  • Manage and maintain curriculum review process with subject matter experts to ensure up-to-date and relevant content
  • Collaborate with the leadership team to share best practices and support organizational initiatives
  • Lead project teams and provide design direction for the development of instructional materials.
  • Identify opportunities for continuous program improvement and establish business case recommendations for changes.
  • Maintain an awareness of developments in the learning and development field to ensure that CDW continues to take advantage of best practices.

What we expect of you
  • Bachelor's degree with 7+ years of experience in instructional design or a related field, or 11 years of equivalent instructional design or related experience.
  • Current, in-depth knowledge of learning technologies, best practices and trends
  • Experience leveraging AI-enabled tools to enhance learning operations, accelerate content development, improve learner experiences, and drive team productivity.
  • Strong understanding of AI technologies, generative AI tools, and business applications, with the ability to translate complex concepts into scalable learning strategies and programs.
  • Depth and/or breadth of expertise in instructional design, adult learning theories and evaluation methodologies
  • Demonstrated experience leading large-scale learning, enablement, or workforce capability initiatives focused on artificial intelligence, emerging technologies, or digital transformation.
  • Interpret internal and external business challenges and recommend best practices to design training solutions to solve issues.
  • Impact the achievement of customer, operational, project or service objectives; work is guided by functional objectives.
  • Communicate complex concepts; anticipate potential objections and influence others to adopt a different point of view.
  • Demonstrated time management skills.
  • Strong organizational skills and attention to detail.
  • History of working with sales and services organizations to increase revenue and profit performance.
  • Experience leading AI-focused enablement programs for customer-facing teams, including technical solution knowledge, consultative selling skills, AI adoption, or workforce productivity initiatives.
  • Demonstrated ability to build and maintain productive and collaborative relationships cross-functionally.
  • Track record of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
  • Proficient in Microsoft office applications and collaboration platforms.
  • Up to 10% travel.

Pay range: $125,000 - $165,000 depending on experience and skill set

Annual bonus target of 10% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

About CDW Corporation

CDW is a provider of IT solutions for business, government, education, and healthcare. It features dedicated account managers who help customers choose the right technology products and services to meet their needs. The company’s solution architects offer expertise in designing customized solutions, while its advanced technology engineers assist customers with the implementation and long-term management of those solutions. Headquartered in Vernon Hills, Illinois, With a balanced portfolio of 250,000 small-, medium- and large-sized customers, CDW generated net sales of $10.1 billion in 2012, and employs more than 6,800 coworkers in 25 locations across the U.S. and Canada. Founded in 1984 by entrepreneur Michael Krasny, CDW pioneered the business model that melds personalized business-to-business technology distribution with advanced technology services. Today, CDW is ranked No. 31 on Forbes’ list of America’s Largest Private Companies and No. 267 on the FORTUNE 500 list of America’s top companies.

CDW Corporation Careers

Join the vibrant team at CDW Corporation, a leading provider of technology solutions and services, where innovation, leadership, and growth are at the heart of what we do. As a powerhouse in the tech industry, CDW Corporation offers unparalleled job opportunities to both seasoned professionals and those at the start of their careers.

Work You’ll Do

At CDW Corporation, you’ll be part of a culture that cherishes diversity, innovation, and leadership. Our team is composed of over 10,000 strong, dedicated professionals who lead the way in technology and consulting services. We are committed to helping some of the world’s most well-known companies navigate their digital transformation journeys.

Explore Professional Growth and Development

CDW Corporation is not just a company; it's a place where you can shape your future. With a variety of career paths available, your professional growth is supported by robust training programs, diversity training, and opportunities for leadership development. We believe in fostering a culture where innovation thrives and where our employees are encouraged to develop new skills and gain valuable experiences.

Internship Programs

Kickstart your career with CDW Corporation’s dynamic internship programs. These opportunities allow you to apply your skills in real-world scenarios, ensuring you gain the experience and insights needed to excel. Our internships are designed to transform students into professionals by involving them in projects that promote problem-solving, networking, and professional growth.

Join Our Team

Discover the wide range of job opportunities at CDW Corporation, from technology to business management. Each position offers a chance to work on transformative technology solutions while building a career that aligns with your passions and skills.

Benefits of Working at CDW Corporation

Choosing to work at CDW Corporation means opting for a career that comes with competitive benefits designed to support you and your family. These include health, dental, and vision insurance, employee wellness programs, and generous retirement plans. Our commitment to employee well-being is reflected in every aspect of our corporate structure.

Inclusive Hiring Process

Our hiring process is designed to be transparent and inclusive, ensuring that all candidates, regardless of background, feel valued from the initial interview through to potential employment. We look for passionate, curious, and innovative team players who are ready to drive change. Prepare your resume, sharpen your interview skills, and get ready to join a team that’s at the forefront of the technology sector.

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Explore Jobs at CDW Corporation

Search open positions that match your skills and interests on our careers page. Whether you’re looking to contribute your experience or start fresh, CDW Corporation offers a path for you. [SEARCH CDW JOBS] Join CDW Corporation and be part of a team that values professionalism, opportunity, and innovation. Let’s shape the future together!
Learn more about CDW Corporation
Size
13,900 employees
Market Cap
$24.1 billion
Industry
Information Technology
Net Income
$788.4 million
Founded
1984
5 Year Trend
+8.8%
Revenue
$18.4 billion
NASDAQ
CDW
* Ladders Estimates

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